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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience and Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great process. I ordered the PS5 online and it was ready in 1 hour like they promised. I got home, hooked it up, and I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5, There is NO substitute.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a gamer since the 80s. Started with Intellivision, then PS1 all the way to now. Hands down the best experience of any gaming system. If you get a chance pick up one of these bad boys, you will LOVE it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The PS5 has wonderful graphics. It has a much faster processor. Also the upgrades to the controller makes the experience of gaming a lot more fun and interactive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service amazing gaming system with a nice clean and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my ps5 going on 8 months now and I love it!!! I extremely satisfied with my purchase, and i cant wait to get the portal!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster, I still play on the ps4 but I get super annoyed at how long it takes for updates etc so I enjoy the ps5 way more. Graphics are amazing even on old games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year and a half later and its still in great shape and no issues what so ever! I am so happy with this :D Everyone made me worried about purchasing but the Issues people told me about have literally never happened and Love this console sm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Sony!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it to this day! The app switcher is one of my favorite features. Being able to switch from gaming to watching anime in a quick jiffy is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly Next Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top class performance, I have gifted this to a friend and he absolutely loved it, i kinda want to get one for myself even though i have a digital edition already

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is awesome! I have had a ps4 for over 4 years and it was time to upgrade. And we’ll it’s totally worth it. Graphics are amazing, the speed on the console is crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. Simple UI. Controller feels great in your hands. Load times are extremely fast. Backwards compatible with the PS4's library. Overall a worthwhile upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upgarde

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had an Xbox One S for 7 years and was time for an upgrade and lived it so far. I plan on gettijg a better monitor in the future for better performance but loving it so far

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    PS5 Next Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 disc version is the perfect PS5 if your a collector and like physical copies of your games . The system loads super fast and works great with a Hdmi 2.1 tv . Only think the ps5 lacks is larger storage.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the top tier gaming console. Fastest load times I’ve ever gotten with a console. Paired with my LG OLED TV and the correct 4K 120hz 2.1 HDMI cable, games are immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Dream console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is definitely the best play station out since the ps2 a real entertainment center, and the game gallery really put this console above the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console. Played Ghost of Tsushima and Last of US part 2 and having the extra performance boost made the game s smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    YOU NEED ONE NOW!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, my husband and kids love it and i love watching my husband play! The details are so perfect and couldn’t have asked for a better product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than Xbox Srries X for non social gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, console is as huge as they say. Actually FEELS like a new console, vs the Xbox series X which felt more like updating your graphics card than getting a new console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PlayStation. I work 40+ hrs a week in blue collar construction, come home and stick my feet up, turn on the PS5, and relax. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PS5 ever. you can’t go wrong with this console because it’s smooth, fast, etc. Not only that but best buy assistance helped a lot and gave information about the ps5.

    I would recommend this to a friend