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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beautiful gaming system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming system did not disappoint, not as many games yet but got for Hogwarts Legacy and graphics are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a bit new to the world of PlayStation went from ps3 to the ps5 & it is amazing from graphics to loading time 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Wow, We've come along way since Atari.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide selection of games graphics are incredible in 4k . Fun for the entire family.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 but Xbox fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to be able to grab a digital version. Graphics are amazing games are phenomenal but I still prefer my Xbox series X hehe

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Better than an Xbox series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, amazing controller, easy set up and fun games! You’ll get your moneys worth from this rather than buying an Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Runs smoothly, lots of storage, high quality, easily removable lid to clean. Controller life lasts days. Super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console in its box was handled with care. And when plugging it in I ran it and it runs very smoothly and fast?

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Little storage, big experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5. How can you go wrong? Well, when you don’t understand that the 1TB storage will be eaten up by 500gb required by the PS5 for its own storage? Then buying a 2tb ssd makes things better. You might consider packaging a 2tb ssd and the 1tb PS5 as a package. Sony should know better.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best console of the decade! Everything works smoothly, no issues whatsoever. Only con is the controller dies quick if you’re doing gaming marathons.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his ps5 this product is by far the best purchase I have purchased

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great console and a step up from the PS4. I enjoy the newer interface and overall design of the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice I made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’ve always been an Xbox person for many years. However, PlayStation has been hitting it out of the park with so many great exclusive games! So I decided to leave the Xbox environment and join the PlayStation side by getting the PS5. I’m never going back to the Xbox either. I love everything Sony is doing, and the work that they are putting into their exclusive games for PlayStation! PlayStation is where it’s at!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console. Love the controller and the variety’s it has and the trigger sensation it’s

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hard to find but worth it !

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this last year for Xmas for my bf definitely hard to find but DEFINITELY work it. It’s runs very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console, so much graphics and colorful. With the right Sony tv and a good sound system, you will have the best game experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One vs ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my XBox One for a PS5, no regrets, the spec are supposed to be on par but I just love how games look on a Sony rather than a Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 Gets It Done

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are top tier. The system runs smoothly. Such an upgrade from the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PC graphics on Home Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has shown me that PC graphics are now achievable on home consoles. Absolutely amazing work done by Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally got my hands on one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my old PS4 slim. Love the new Home Screen and the graphics. Glad I was finally able to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Playstaion5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I ever purchased! My son loved it! 10/10

    I would recommend this to a friend