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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 14,674 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Marghoob

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind blowing, makes me wanna be a kid again. The console is worth waiting two years for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS5 is GOATED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use plug it in download it put it a game and go nuts. Crazy fun. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Can't compare from back in the days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game system is off the chains graphics are out standing can't get enough of it....

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    PS5 is 9th generation's unimpressive best console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my PS5 that had been shutting down me this year, I've owned a PS5 practically since it first launched. In that time, there hasn't been much in the way of quality games. There were a few good ones in its first year, and this year I've played a couple so far (namely Hogwarts Legacy and Final Fantasy XVI). PS5 is a lot like the PS4 that came before it: disappointing with a complete lack of amazement from the gaming department. At least the system does manage to pump out 4k visuals in games that take advantage of the technology. The haptic feedback, however, is not something I've seen most developers touch on. So far, the best game on PS5 to this day is the freebie that comes packaged with every system, Astro's Playroom. I'm still waiting on a developer that can outperform the system's impressive pack-in. As for the system itself, I do think the PS5 is the best-looking system in the current generation. Standing out more so than the basic PS4, it has a decent design that pops out a bit more than usual. The DualSense controller is barely different from the DualShock 4. Whoever's idea it was to implement a microphone directly into the controller is stupid, as you can hardly hear other people and they won't be able to pick up on what you're saying either. Thus far, PS5 isn't much of an advantage over the PS4 that came before it. With PS4 being Sony's worst console of all time, PS5 has been following along that same line with the same faulty first-party lineup giving little reason to jump aboard this sinking ship. Relying entirely on third-parties this generation to find some solace with the PS5, it's an ongoing waiting game of seeing if and when there is at the very least one game that'll grab my attention over the several months that companies release this associated information each year. As of this moment, 2023 currently has nothing lined up for the year's closing. Do I want another cruddy Spider-Man game? Nope! Not being a fan of Call of Duty, rehashes, or remakes either, there's simply nothing to be excited about right now. Will next year get any better? It's doubtful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal from best buy! The gaming experience was great, PS5 is the beast.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console finally in stock and able to purchase. Does need more storage

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    A gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very pleased with this game and he wait on to play more games on it. Loves it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome most have for any gamer old and new its everything you would want in a system

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works as expected and meets the expectations I had and works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony everything! Ps5 is no different. Graphics are great! And… I actually got a discount!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. Used to have a PC and I don’t touch it as much anymore. 10/10 would recommend this console

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Everything works fine and perfectly. Don’t regret one single thing about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation 5 owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The graphics are great. I wanted to bond with my son. I think we'll have a great time playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, picture quality is so lifelike, easy to use and enjoy! Definitely recommend a PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5 Console + Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 - I also own the Xbox series X. Very comparable, if not better. Controller is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are outstanding i couldnt have gotten a better present for my boyfriends birthday

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 worth it for the experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great console! Even better now that I paired it with a PS portal! I also added a 4T SSD and it was a gamechanger too. I enjoy the haptics in the controller too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy at a good price. Does everything a PS 4 does and more!!! I have nothing negative to say about it...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming console yet. I love it the graphics are amazing when playing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 is sickkkkk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. I added a 2TB drive for extra storage. Looks good on my entertainment center and the graphics are awesome.

    I would recommend this to a friend