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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So much better!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Better Graphics, better joystick, just all around good. game for gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Spanky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console,,,,fast, great graphics, I added the additional TB of storage. It is a bit pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Overall great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worthy upgrade from PS4 Pro. Controllers are significantly different as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from ps4 and so worth it the loading speeds and graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very nice very nice very nice Very nice very nice very nice very nice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Birthday present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the person that received the present loved it it, he was so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Saved my single

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 is so well built it ended my relationship. This beast of a machine will make you forget anybody is in the room. Not only does it have lighting fast download speeds , it’ll make your partner leave and never look back. It’ll also keep you company when they’re gone. The subtle curves of the controller itself will make you feel like they never left. 100% recommend everybody get one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it. He plays on it everyday. He has a good time playing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    shop at best buy Great deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happiest person alive right now 100percent glad i able to receive my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Trade-in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked perfectly and the trade-in plan is awesome I can buy the PS5 with smile on my face.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Backwards compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best PS4 you can buy! The new dual sense controller is super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product! Totally satisfied and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this console. I'd been thinking about purchasing a gaming console for a minute (Over 10 Years). Naturally, I could have gone this way, or purchased an Xbox or even gotten a new PC and went the Steam Route. The real determining factor is that I purchased a Brand New Sony OLED Television. The Playstation and Television give me the type of integration I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Glad it was in stock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Had to get a new one. Im old one was stolen, just glad it was in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative if you dont have a gaming pc this works just as well if you dont want to deal with building your own pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What's not to love? Could you give me a clue?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Unfortunate they don't make more games for it and keep supporting the PS4. It's a little bit of a kick in the head to PS5 owners. It's sad when you can get the same games for the PS4 and they look pretty close to the same as the PS5. In fact PS4 has way more games and the new games PS5 has nothing on the PS4, they keep making games for the PS4. Kind of a slap in the face to us PS5 owners who spent good money for an upgrade. Don't get me wrong the PS5 is powerful and a great system. But what about games???? Need some exclusives besides Spider Man 2 and Demon Souls. I don't want to buy either of those games so still stuck playing my old PS4 games on it. A slap in the face for sure. Is GTA 6 going to come out on the PS4 as well???? Oh it probably will. Why did I buy a PS5? oh for the more powerful, but same graphics and games. What's not to love? Gee I don't know

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is amazing...love every aspect of it. Graphics is unreal. Online gaming is so much fun.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Gamers dream thing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves ps5 this is second i bought gift for my friend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 Disk Edition rocks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, fast, just as advertised. Cannot stop gaming!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS 4 Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a PlayStation guy. Love it. Only complaint, storage needs to come with way more!

    I would recommend this to a friend