Customer Ratings & Reviews

I love this store, their products are good and they waste no time getting your order to you. I would recommend this store to anyone. I love the game system I order and most of all, I love Bestbuy. Truly I am a satisfied customer. I plan to keep doing business with this store.

It runs amazing and the system is flawless. Obviously there’s some things I don’t like. The first being we can’t customize our home screen also I don’t like how every game has a whole song playing. That’s just very minor stuff I don’t like.

Recently purchased PS5 slim,a console u can actually take with you anywhare or move around 14" long 8 1/2" wide ,nice and sturdy vertical or horizontal totally recommend this product.!!

Great system!!! Absolutely love it, great graphics

This was the perfect gift for my now husband. Lol he proposed a few days later. Works great and good customer service! I have been looking for a while because everyone was trying to raise the price.

Outstanding! Easily moved my data over from PS4, and picked right up where I left off with older games. Folks at Best Buy near me made the purchase easy, and setting everything up was simple. Great library of titles at this point, and many more on the way. Highly recommend!

Best buy is truly the best place for electronics. I bought two PS5 and do not regret my purchase at all. Best buy will always be the place I shop for quality electronics. There's no other competition hands down.

Phenomenal system, one of my favorite PlayStation consoles to date. It has around 700gb of space excluding system stuff, consistently keeps 120fps on most games that allow it, and has kept me happy for a while.

Great console the best no error perfect my great price

Looked on Amazon and they require an invitation that there is no guarantee you will get one so I checked Best Buy. I wanted just the plain disk version and they had them. I had to wait a few days for it to be delivered to my local store but it was actually a day early. So far I’m really loving it,great machine.

I was hesitant if I should upgrade, but it was worth the investment. Amazing quality and beautiful gameplay. Only feedback I have is I hope they bring back themes one day

Love my ps5 I been stuck with it since I bought it thr system been running smooth came as brand new

As someone that’s been waiting for 3 years to purchase a PS5, my dream came true. The performance jump from the PS4 to PS5 is huge. Loading times are nonexistent, 60+ FPS in most PS5 titles, 120 hz display, 4k and my favorite part, almost no loud fan noise.

I only bought a PS5 to play NBA 2K24 and some other PlayStation-exclusive games. Not gonna lie, the PS5 is kind of tough to navigate through; all the new stuff they added would be easier to navigate through with a mouse, and it is really huge—almost as big as my monitor, but overall a decent console, I would say. But if you're trying to save money, I guess you should get an Xbox, but if you like Sony's exclusive games, it's a no-brainer to get a PS5. Also, the controller is so comfortable and feels better in every way compared to any gaming controller out there.

This was a huge upgrade from my PS4. The specs are great and the experience I’ve had with launching, playing, and streaming games and media apps were clearer and faster than ever. Definitely would recommend for any console fans.

PS5 is great and I’m having a fun time with it. Side note: Make sure to dust it often and clean in between the flaps to prevent overheating issues later down the line.

Works good and delivery was fast. I was 3min away from home and the delivery guy called me saying he doesn’t feel good leaving the package in front of my door. I told him I’m right at the light so he waited. Secured the bag

Been waiting 2 years to get a hold of this console! Inwas a waitlist for maybe a week and I actually got it a day early! Bought a 2gb HD for extra storage as well 3D headphones and extra controller. The graphics are crazy on my 75" Samsung 4K QLED. Definitely been having fun playing it.

I bought the playstation 5 on vacation in orlando at bestbuy, I had a great shopping experience, a quick approval and then I went to pick up my product at the store in orlando. I am really enjoying my newest playstation 5 and the whole experience.

The library of the old games is amazing. OG ff7 able to be played with 3x speed and unlimited limit breaks so you get aeris’ level 4 before she leaves the game. Fortnite is a breeze. I recommend hard wiring.