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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 14,675 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Favorite console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, amazing games and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Completely LOVE IT!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to play Hogwarts and it was the best decision ever

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I highly recommend it to everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Finally got one after two years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great so far. Have only had a chance to play a couple games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product! Great Transaction Process

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is great, extremely powerful and surprisngly quiet. PlayStation has many exclusives, which make this a great buy. The buying process was easy and when i ordered it online to pick it up in store, it was ready in about 10 minutes. Easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Easy to set up! A bit heavy but overall great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    ps5 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality game and amazing service the graphics good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a PlayStation since the PS3, before I decided to switch to XBOX. Fast forward to now I decided to trade in my XBOX series S for the PS5 and I couldn’t have made a better choice. Sony has definitely out done themselves with the PS5, I regret ever leaving. Worth every penny!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 is the better console in this gen and now is in stock

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought the digital and saved the 100 bucks. Everything is online either way. But i bought both nonetheless. Worth it nonetheless. I bought it for my house in Jamaica. So i have access when i travel. Super impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Great for Families!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would truly enjoy the PS5 as much as we do. Very good for families to get together and game. The cross play is a great feature!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Overheats like crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is fine although its overheating is atrocious. Every hour or so it overheats and sometimes it’ll overheat + shut off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the visual quality, not so crazy about how big the unit is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very amazing and affordable ps5 and got it very soon

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming system! Lots of storage & nice graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my fiancé on his birthday and he loves it. you can buy games that aren’t in stick in store online. it makes it soo easy. you can add your card on file or delete it after every transaction. storage space is amazing. he uses it pretty much everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, 2 years been out. Hopefully they dont run out of chips again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the message it was ready for pick up as I was driving to the store. Easy financing with Progressive and a very happy daughter, Thank you Best Buy. However issue with D button on the controller but this is common will seek help with Sony before Geek Squad protection, still very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a awesome system and the graphics are stunning

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best PlayStation Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Singlehandedly my favorite console I've ever owned.

    I would recommend this to a friend