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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 14,675 reviews
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best consoles i have ever had! Best Buy helped me through the process online, which made it easy and fun to buy the PS5. EVERYONE had it sold out but not Best Buy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had doubts about purchasing this system because it was a return, and he wanted one that was brand new never been used, however, he loves it. He (17) worked hard and saved up his money to purchase this, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase now

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been on xbox for the past few years but after getting my ps5. I was blown away at how much more immersive games are with the ps. all the sound effects and pressure triggers are so awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to give it to my brother. He uses it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect game for a perfect price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love PlayStation like crazy. I am so glad I bought it for them. I am even planning to buy one for myself. Go for it guys. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    What can i say …

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a gaming console with great exclusives. Highly recomend paring up with a 120 hz tv or gaming monitor to get the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real gamer moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this as a gift. delivery can be tricky sometimes but it went incredibly smoothly and also came a lot faster than ordering from sony directly. would definitely recommend for those who have been trying to get their hands on a ps5 for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop par excellence. I have been using this laptop for the past one year and I have no reason to complain. picture and sound quality is on point. I recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had been waiting to get my hands on this console since it first came out and finally purchased it a month ago and i couldn’t be happier with it, it runs games beautifully and my roommates and i love using it for movie and game nights!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great Gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipient of this gift loved it. The Issue I have is with Sony making it so difficult to acquire one. The graphicsa are great, the system looks snazzy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original ps5 was hit by lightning, this is my 2nd one and it runs well and plays as expected of this console. Make sure to get a decent memory expansion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opinion about my ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is brand new and it was 50$ less because of a discount, I thought it was going to be used, but I got surprised that it is a brand new console, Best Buy is the best company! and they got really good prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First personal console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony console. Order and pick up were so easy! The best thing I’ve ever bought myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 digital

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great last me a very long time so glad I’ve made my purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been great my brother in love with the system entertained when he bored

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system, could use more storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first PlayStation 5 I've purchased, and the quality of the graphics and speed of the system do not disappoint. However, my only complaint is I do not understand why Sony requires a disk version of a game to be downloaded its entirety to the hard drive. Then confusingly, the game can't be played without the disk. Is that done to persuade the consumer to purchase digital copies? Because I have found (the hard way it seems) that can eat up a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for every gamer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does the job! BestBuy also trust worthy as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it, but keep it cool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5. I had a first gen PS5 disc and it died recently and i had to replace it immediately. This time i got the digital. I recommended an aftermarket cooling fan, and make sure to keep it well ventilated area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can enjoy RE4 Remake now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays RE4 Remake perfectly. Can finally use the Sniper rifles with scopes and the thermal scope on the Regeneradors. My PS4 couldn't handle it and sounded like it would blow. I will get a another SSD for it since games now take so much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ps5 is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen is amazing just in a loading screen your can tell how fast the play station 5 is. with the 4K you can really see you games like it’s real I recommend if you are a gamer and not not have a lot of time waiting for a game to load

    I would recommend this to a friend