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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 14,675 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item I use it everyday/night. It’s the best for games and has most of all the apps you could think of to watch something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the digital version, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! I will say though.. some games will have big sales on the disc version, but the digital version will be full price. I paid full price for a digital game ($60) but the disc was $20. ): Still love the PS5 though (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting to get one for almost a year. I finally have it and can play the games I want. I know everyone says you can just get a PC but I’ve been an Xbox fan for life and PlayStation single player games are where it’s at when I wanna relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    son is happy :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son in college his ps4 got stolen so it was time to move up and we found one at the price it should be so far everything is working good and he says ihe loves it he's doing well in college so he's getting a reward i guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have purchased for my bf don’t regret it at all can’t get him to stop playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 digital

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my sister and she absolutely loved it. PlayStation plus lets you stream all the classics which she loves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming platform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a die-hard XBOX gamer, I was skeptical of the play station - but it is very nice and has nice features that are not available for the XBOX. The games that I have played, so far, have been entertaining and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a little over a year and have had no issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stystem so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for over a year and a half to obtain one actually happy that I have it because I can complete Skyrim without it crashing as much as it would on a PlayStation however, it still is glitchy in some areas but that is fine because it’s Skyrim after all. Would give this a five out of five but I found out after I bought this a month later Sony dropped the skinny PS five with disc, which makes me upset because I would rather have that and I cannot trade this in now. 

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great performance, mediocre storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the games I can get for the ps5. It runs great. Only issue is storage. I had to buy separate 2 terabyte storage and heat sink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package arrived earlier in the day than expected and was in perfect condition. I'm usually against over packing but it made sense here. The system is wonderful as I waited until there were more games available so it's good to finally have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is must as amazing as you’d imagine as expected! The purchase process was amazing! Had a few bumps on my end, but the staff were very patient and ultimately helped me make the purchase that made my boyfriend’s birthday so special!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ps5, the customization option by replacing the panels is phenomenal! I purchased an internal storage hardrive and cant wait to fill it up once more exclusives become available! You can't go wrong with a ps5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought solely to play Horizon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS5 solely to play Horizon Forbidden West and its worth every penny. Horizon was glitchy on the PS4. The game play is smoother and there is no loading time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I mostly use it for single player games because the adaptive triggers and rumble is really cool but definitely not my go too for online games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Ps5 is good from a Xbox fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 has great graphics and nice options on controllers. I do enjoy the xbox online interface and gameplay but Ps5 holds its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? The PS5 is an absolute beast. Everything is much better from loading times to the stunning visuals. I debated on upgrading when I had the opportunity to. I did. I do not regret my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE KING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The king of gaming consoles. Beautiful 4k video, amazing 3D Surround sound audio, and the ultimate powerhouse for games. Pictures look even vibrant and realistic when paired with HDR devices. Worth the money and the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I enjoyed it and passed it on to my little brother, upgrading to the pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item love playing new games on this console fast and easy to set up

    I would recommend this to a friend