Customer Ratings & Reviews

I am glad I took a chance to get the PS5 when I did, I have been procrastinating this purchase. But so far I love my game and I had a go shopping experience with the BestBuy associate that helped me.

Besides waiting 23 months after its release, finally got one by going into a waiting queue a few weeks before Christmas. PS5 was worth the wait. Only negative is the hard drive space is small, need an external drive. Got additional controllers on BB DotD sale.

Absolutely worth the purchase and upgrade from the PS4. Carrying over your purchase history and game library makes it all the better so that you can play previously purchased games on your new console.

After waiting years to get one during the height of C-19, I finally got one for my kids to play with together as a family. Unfortunately, my HS teenager felt it was too mature for her 3 and 6 year old siblings so, now it’s just hers - period.

P5 is much faster than previous versions. The graphics matches today's advance televisions so you want be disappointed. It streams well from most platforms. No delays with a good internet connection. However, some games such as Madden, are not as great. As good as PS5 is, games like Madden haven't improved enough to match PS5 hardware. To get the most out your PS5, check for reviews on your preferred games.

I'm so glad that i had a great experience with the service and game! The team at Best Buy really knows how to deliver top-notch service, and the game is super enjoyable. Keep gaming and enjoying the fun!

This is just as good as the one with the dusk option. I got this fur my nephew who plays online so this gaming system works just fine for him. Delivery was fast and the game is doing what it’s made to do.

I LOVE MY PLAYSTATION. AND THE SERVICE PROVIDED BT BEST ATBTHIS LOCATION IS THE BEST!

Best Buy purchase was good, product itself was horrible. Stopped working after a year, was constantly having to replace controllers

Quick and simple. The real deal is getting a Best Buy credit card and financing it over a years. PS5 and Best Buy worked out great! We already know what the PS5 can do.

Buying a PS5 from BestBuy is so much better than buying from a scalper. So glad I waited to buy this system direct from Best Buy to avoid supporting a scalper and benefitting from Best Buy support should anything not work.

The console exceeded my expectations. The only down side is how short the controller charging cable that came with it is. I bought another one that is like 3' so I didn't have to sit right by the console to use it while charging.

Sony did not miss with the PS5, in terms of exclusives and features theres a ton of detail and amazing touches to this console. And Astro’s Playroom is a must play! The Dualsense blew me away with the comfort and the adaptive triggers.

Awesome customer service as always. Great people the employees always have the right answers! Couldn’t be happier

With all the gaming computers and other consoles that are available, the PS5 still has my heart and I have been having the out most fun playing all the sony exclusives and third party games on this console!

The best Gamer console that there is available! Your sacred of losing your old ps4 games don’t worry , I played some of my games in my new console by having the old games downloaded in my account and boom upgrade

So far it has been a major step up from the PS4. I've only played a few games on it and they have been pretty rad.

Amazing service and the product was in perfect condition

Great gaming partner to build confidence with The video output is great as well

Great consolé would recommend for any kids or family members great gift ideal.