Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 14,675 reviews
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so happy to finally pick this up and Best Buy had it in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 for the win!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the PS5, it’s been great. Way better than Xbox :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids loved it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing my kids love it it doesn’t glitch and has lasted so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I haven’t had no problems with it and works perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service They attend you nicely They always smile to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my godson for his birthday & he takes it everywhere he goes. This system is clued to his hip. I even love the fact I was able to customize it for him so now can’t nobody try to take claim of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. I don't play it very much but my son does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superman B PS 5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to get in my possession a PS 5 as a Father's Day 2023 gift for myself!!! I needed an upgrade from my PS 3 and so happy I did. This is a must have for the PS Gamers out there!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always shop at best buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 was as described. The purchase was very smooth and easy. Obtained product boxed in perfect condition. And the process of obtaining the desired product, for my child, could not have been any faster, easier or better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better deal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my PlayStation four and PlayStation four pro for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She wanted the digital edition and I was able to find it locally. Online said sold out, but the store employees found one in the back room for me! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 it's better than the PS4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. The games are a lot more clearer than they are with the PS4 I think. It is a little bit different than the PS4 a but once you get used to the controls it is pretty good once you get them set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery time and nothing wrong with the delivery process and I’m still loving the new system and had great customer service experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Shopper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandma for PS4 stopped after several years of good use. Of course he wanted the replacement to be a PS5. He was delighted to see the better picture, sound quality, and is more addictive to this console as he was before!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second PS5 we have purchased at Best Buy You don’t have to worry about how to set up or that there warranty is good it is excellent I would recommend any Best Buy product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband's birthday and he absolutely loved it. I works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem i have is the "X" "O" and the "R1" buttons are sticking. I don't button smash, throw or do anything that damages/ruins controllers. I have about 60 hours if gameplay between 3 games, and the buttons just keep getting worse. I have never had any problems with any new controller until i got the PS5. I dont have a problem with the storage i have a 1TB external hard drive ontop of the 600 that comes pre-installed. Overall the system is great wouldnt retutn nor trade. Only problem i have is the buttons sticking basically rite out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400$ gift card

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok best review yet absolutely love everything about this system I think everyone should own atleast 2 support Sony let them put that money towards further improvements in tech

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good and I love it but only one thing I really don’t like is the storage capacity because it is only 825gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, really good gift for anyone, great games

    I would recommend this to a friend