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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 14,675 reviews
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and will buy again. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally I COULD GET IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no words for this to review, We all know how great it is and how difficult is to get one these days.... I am so happy that I could get two, One for my nephew and another one for my stepson for his birthday...

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Next gen gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are super fast as long as it is labeled as a PS5 game. There isnt a lot of storage but i keep my ps4 games on an external HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    PS5 What more needs to be said

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned one of the first launch consoles and the newest revisions use less electricity and produces less heat. Same awesome performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console! Worth it to buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my son loved using our Ps5. Good quality and amazing console. I would recommend to all my friends and family. I will definitely buy again. Bought it 3/9/23

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i will buy again best buy best service i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect Father’s Fay gift for my husband. He not only uses it to play games but to watch all his media. He loves it and used it on the regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful piece of equipment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of equipment. Doesn't use an excess of power. My favorite game Fallout 4 has lost its buginess in the downtown. Very happy about that. Controllers a little big for my hands. Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONLY AT BESTBUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the PS X Ive always been a huge fan of Playstation. So i obviously had to get a PS5!! And i dont know a better place than BestBuy to purchace one. The BestBuy Team is Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my PS5 in good condition. Its working good so far. No complaints at all. I get all of my electronics from Best Buy and so far i haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic upgrade from PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing product! Works excellent, and it doesn’t get too loud like the PS4. The only downside is that it stands upright instead lay down, but it’s ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Was a gift for someone special and they were left speechless which was the goal in the first place. I was just happy to gift the special someone an item I know they really wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift I could ever give. My friend loved this a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancé loved his birthday present. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited forever for a digital version, and I wasnt disappointed when I finally got my hands on one. Play Station has always been my go-to for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever, has all the bells and whistles as the previous one but overall better experience. Awesome job Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console that offers great titles and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good had to buy a new TV to go with it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to play FFXVI. System is great, big, but great. 4K output was far better than what my 4K TV could display. Ended up buying a new TV to take advantage of the improved HDR and 120hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive got both a disc version and a digital version, the digital definitely looks better but I’ve also seen the downsides of purchasing cheap disc versions of games and not being able to use it on this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my sons. Opened them up to new PS exclusive games. The digital only version was good for us as I read that the PS5 isn’t backwards compatible with older PS disc based games.

    I would recommend this to a friend