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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 14,675 reviews
  • Rated 5 out of 5 stars

    Always Remarkable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time PlayStation gamer. And was very excited when I first received the console. It was delivered on the expected date and I have had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted this since it came out and I must say I was the world’s greatest when I finally got it. It was so hard to find and I’m happy I was able to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. My daughter loves the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my sons birthday. It was at a very good value and came with extras. He loves it and recommended to his friends Best Buy as the best for gaming and anything electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product availability. Service consultants helped us getting the best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this console. I play it every night!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient customer service and stock availability

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always tries to give the best service to the customers they support and also most of the times items will be available in store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazing purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Use everyday for streaming and gaming and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREATTTTTTTTTTTTTTTTTTTTTTTTTTRTRTRRTTRRRRRRRRRRRTTTTTTT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the product it’s a better gaming experience than on the ps5 I would definitely recommend people get them a ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Could be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics, games and UI but there are still issues that are annoying like not h.265 codec support and no way to initiate multitasking without sending a message to yourself with a link to what you want to open in multitasking. I don't understand why Sony has not fixed those issues, which would be very easy to roll out in an update. I do like remote play, which allows me to play on my PC so I don't occupy the main TV or have to move the PS5 to another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love PS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for playing FF16, but there are so many other games I am excited to play. So far I am very happy with my purchase. If you're on the fence, just get it and you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 is huge upgrade for someone who spends anywhere from 3-6 hours on video games almost every day. I love how fast and smoothe games run on the playstation 5 good job Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Xbox to PlayStation and LOVE it. I would highly recommend pairing this device with a UHD TV like the LG C2 or above. Worth the money all the way around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazygamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting patiently to purchase this monster! I’m a gaming fanatic. Yes ima girl lol. It is amazing! I enjoyed playing hogworts and call of duty on it. For the ultimate gaming experience purchase it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im only writing to win

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did i win $500. Its the only reasons why i wrote it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several of the PS game console models and this is by far the rols Royce of them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console and 4k Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Aunt and Uncle they been struggling for years and get the jext console 5 years after release due to financial issues. I made sure they were able to play Hogwarts Legacy and other games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ended up buying 3 since i like it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend, he really likes it, and I don’t regret buying it for him, he’s worked really hard and so I thought it would be a good idea to gift it to him.

    I would recommend this to a friend