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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 14,675 reviews
  • Rated 5 out of 5 stars

    Great pickup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, never had any issues and runs very smooth. Best part about it is all the streaming you can do as well, will not go wrong with a brand new PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new PlayStation 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he love the game console and the versatility of it, being able to stream shows at high definition quality and surf the web. We would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to use for your help with your help for help us with your help and your help for help us help with your phone or call you to see what if we can get your help for your next class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did store pick up and was an easy process. In addition PS5 is great and glad to have purchased the digital version for I only play a few games! Also PS plus subscription came with some games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad they finally had in stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted a PS5 for a while. Scalpers and high demand made that diffucult. Worth the money to upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console from garbage company.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to admit it, but this console is really good. I held off for a long time because of Sonys Anti-consumerism decisions, but my boys wanted one to play with their friends. I've played a few games that I also have on my gaming PC and while I would still rather play them on the PC, it doesn't hurt my feelings to play them on the PS5. I just wish the parent company wasn't garbage so I can be super happy about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always keep up with all the playstation versions ....this is my second ps5 because it is not made well at all. the first died as soon as the extended warranty was up...hopefully this one lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was raised on PlayStation but never had the chance to get the 5:( I finally got the chance to get it , got it and will never go to another console ! I love PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first PlayStation console ever. I enjoy using it everyday or as much as I can. The service I received the day I bought the console was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even without a 120 Hz refresh TV with the solid State Drive loading times are still a lot faster plan on getting a updated TV with 120 Hz 4K looks great

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Didn't think it was gonna be this awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the hype is real. Although it's huge and bulky, it looks good in the living room. super fast and the controller feels amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fingers hurt!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think WE as a whole family have turned it off yet. With the 2 TB expansion SSD this is screaming fast. Not a cheap option but one I decided was necessary due to game sizes. Got the SSD somewhere else to be fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Next Gen Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is not only great for games but also for streaming services, it has a great catalog of games and next gem features that make you want to use the console more. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Found here while everywhere else was sold out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for me but my son wanted one. So gave him mine. Ps5 is a great console. A bit bulky but it still a great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony console. There isn’t much to say other than yours definitely going to get your money’s worth. A lot of entertaining console exclusive games. Definitely a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say it's a night and day difference from a PS4. But on an OLED tv, it really starts to shine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and financing program. Have been looking to upgrade my console for a while now and glad I was able to do it through BestBuy with an affordable program. Playing on it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it as a gift for my bf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an one year anniversary gift for my boyfriend and he loves it! he plays all the time with his brothers on the games he couldnt play on his xbox, so definitely a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The quality is amazing. The games looks great and realistic. I can also use for watching movies and series, listening to music.

    I would recommend this to a friend