Customer Ratings & Reviews

Finally got one and it's working perfectly. After waiting over 2 years. This is a graduation gift for my son and this was the last one in stock so feels extra special.

Love the console. Way worth the purchase haven’t had any issues with it running or downloading games, internal hard drive is very needed though

I upgraded from a PS4 to a PS5 this year. graphics are incredible.

This is my second Sony - PlayStation 5. The first one I had over five years and hope this one lasts that long too. Love the games and typically play use it daily.

Great console, I love having the digital version that allows me to play my old ps4 games as well as the newer ps5 ones. Being able to upgrade the ssd is also a mega plus!

Is was so easy to retrieve! I bought it as a gift for my girlfriend and she absolutely loves it

Easy to either get delivered or pick-up options. I chose to get it delivered and it was delivered within the next day. No scratches or anything broken

Amazing! I am a PlayStation girl, and this console doesn’t disappoint! I’m glad I got the disc/digital combo! Can’t wait to play the remastered MGS games. :D

Store pickup went very smoothly, just make sure you go to the “order pickup” area and talk to a representative if you get confused about anything.

Everything purchased at Best Buy is of the best quality, not all your products are insured here.

My kids loves the PlayStation. That’s all they want to be doing every day I’m very happy.

We bought this console for our dad and he absolutely loves it. I have one of my own and I know that my dad is a gamer, so this made perfect sense to get him a PS5

I'm very pleased with this purchase. Delivery was complete in 2 days. The game system was perfectly intact. My son was totally surprised! The game is awesome!

The PS5 console is great! I ordered offline & pickup was a breeze same day pick up as well! My boyfriend enjoys it more than I thought haha great investment for sure!

Always wanted to buy a PS5, it’s the best gaming console out there hands down. And with Best Buy Trade In I was able to get it for less than what it costs.

The console works even better than expected. I’m very very pleased with this purchase

PS5 works marvelously it is a great machine I love playing on it I got a great deal with getting the open box so thank you whoever returned it

When I purchased the ps5 at Best Buy, the customer service was excellent and gave me necessary information to make my decision it purchase it.

This console came out so good love the set up 100 %

We were an Xbox family until I couldn’t hold the controller anymore due to carpal tunnel surgery. Now I can hold the PS5 controller better and can game with my kids again.