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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 14,675 reviews
  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my sons gaming system. He loves it. New home screen functions and the game compatibility from his old system suits his needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf birthday and he loves it it’s everything he expected it to be it didn’t take long to get shipped either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAMING PRO

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT THIS FOR MY SON IN LAW AND HE LOVES IT. THE PRICE WAS REASONABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this PS5 they think it’s so amazing but only thing is I have two kids so I might have to purchase a whole Nother one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! I’ve seen why a lot of people have switched from Xbox to playstation. It’s a new generation of gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase went well with a little congestion in the Mid Town parking lot. Your personnel were professional and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been gaming since I was a kid and I was really excited to get a PS5. I guess I'm just getting too old for gaming because even though I enjoy it I find myself playing mostly PS4 games on my PS5. The system itself is great for loading times, it's just the games don't wow me. Still just play Red Dead, Civ 6, and old sports titles, and the newest stuff doesn't seem worth the money. Nothing bad, just seems doesn't feel like a next gen to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the age, when we have children, they grow up, but they will always be our children! a long-awaited gift for our eldest son…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition love it and fast pick up good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great living room gaming hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years post-release, it seems that the PS5 is finally becoming available regularly. If you can find one, it makes for a great gaming hub, especially for the exclusive titles.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only dissatisfaction is that it heats up real quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of stock & Easy buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store, spoke with an associate, given scannable form for the cashier, paid cashier, given PS5 system, and on my way home. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on getting a ps5 but i don’t regret it. I’m excited to continue playing my ps4 games in high quality. It’s a bit different from the ps4 but in a good way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS5. I thought I would miss not having a disk drive but I don’t digital edition is amazing and I don’t have to store games and cases

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    PS5 works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed playing with this new console. It works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps uping their game when it comes to designs. There consoles are top tier. Would like to see more game bundles with PS5 consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kingvon reviews ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great system I wish it would’ve been the 819gb one they promoted but 600 is better then 500gb but overall it’s a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. The best games are old ones tho. Still fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good and Experience was amazing.best buy they are helping to purchase and they Explain abut that products nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it! No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero regrets buying this no matter the price. Last one I owned was forever ago - the ps2. This has come light years. Great stress reducer for adults.

    I would recommend this to a friend