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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 14,674 reviews
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so i could play games that were available on my ps4, but optomized on the ps5. Way better video quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Daughter is happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 yr old is so happy! She has access to everything, games and apps! Got it for her 7th birthday!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything waa good!! And they offered really good costumers services! I definitely recommend that !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase experience from Best Buy yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just a few weeks ago, and it works perfectly fine. I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Love my PS 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphic and user interface. Needs more variety of titles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a brick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much heavier than the digital version so wouldn't recommend unless you plan on buying games blu ray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GG2ez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Everything was as it is supposed to be and worked correctly. Staff was friendly and helpful at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system I’ve ever owned…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing system no regrets; highly recommend this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and aware alert on message and calls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate their customers work with their customers very well very responsible and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Although it was from an open box ps5, can’t tell between this one and a new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Easy to connect. Easy setup. The gaming has all been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve been having such a blast playing tons of video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas came early

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made this affordable right before Christmas using the Best Buy Card. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun gaming on my new ps5 with my friends. Glad I purchased it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of hunting for a PS5 I finally got lucky! I managed to get the 1200 series which presumably has better cooling, loving it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console it has good memory and you should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console if you are looking for yourself, your kid, or a friend/family member!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this game and easy to payment on it and don't see anything for problem I love it y'all need to buy for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a ps5 happy the employee told me about them having them so great full looks great in my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best console you can find there is no way I am going back to Xbox

    I would recommend this to a friend