Customer Ratings & Reviews

I got my ps5 on a whim and gotten it by using my best buy card. I gotten home played it for three four days and out of nowhere it started to make a clicking noise. I exchanged it because I didn’t want to have it making that noise and have been told ps5 tends to do it. So I got a replacement with no problems. Thank god for that 14 day exchange. It’s funny I had an Xbox series x before I gotten the ps5 but the games that they had weren’t as good (only had it for four months), nothing compares to god of war. Best console I have had so far.

I waited 2 years after the release to finally buy. It was worh it. The speed of this thing is superb! It's a bit bulky but im a big buyer for disk copies. My bf is a avid xbox user and has been stuck to my 5 and left the box collecting dust. I did end up buying the internal storage expansion and it was super easy to install ( and im no where near technology advance)

The Playstation 5 is an absolute gaming powerhouse. With cutting-edge graphics, lightning-fast load times, and a vast library of games, it has exceeded all my expectations. The DualSense controller adds a new dimension to gameplay with its immersive haptic feedback and adaptive triggers. Setting up the console was a breeze, and the user interface is intuitive. While in high demand, the PS5 is worth every bit of the hype. A must-have for any gaming enthusiast – a solid 5-star rating!

Fun console. Runs fast and clean not noisy and no lag. However the storage is limited without the expansion and the controller dies kinda quick.

The PS5 is awesome. Faster and the quality is so much better. I like the white color of the console and remote as well, looks very sleek.

What can I say the ps5 fives up to it's standards. Not a regret in my purchase at all love this thing!. My kids love it too, and just the sound and image is so much clear and better and louder. A thousand percent recommend 10/10

Love the PS5! Came exactly on time and as expected. The only things I would critique would be in this day and age should have twice the storage capacity but not overly concerned about that. That being said my sone and only legit complaint is the controller battery life is absolute garbage.. for all the upgrades to the controller Sony has walked the battery life back at least two generations. Xbox has definitely done a superior job with their controller and battery life. Plan on either having a 10’ usb extension or a 2nd controller charged and ready.

So far, so good. Amazing graphics, way faster load times. Great game selection with all the classics in the store. Very happy. My only con is the storage space.

An upgrade for my ps4 the controller feels nice. Also like the exclusive games pretty fast to. Just overall runs better

Smoking fast, Great picture on my 4k TV. I like the controller. Will be upgrading storage with 2T internal SSD soon. After I get some more PS5 games. PS5 is a must buy!

I recently snagged a PlayStation 5 from Best Buy, and it's incredible! The graphics are out of this world, and the loading times? Practically nonexistent. Games run super smooth, and the new controller with haptic feedback makes every game feel more immersive. If you're on the fence about upgrading, I'd say go for it. The PS5 has truly elevated my gaming experience. Definitely a must-have for any serious gamer!

Great performance enjoy the graphics the gameplay Was easy to set up looks great. Controller is superb. Enjoy the feedback during gameplay.

The PS5 is a much better upgrade from the PS4 than than the PS4 was from the PS3. You get high end PC quality graphics at a much lower cost than a gaming PC. The system is very quiet even at full load, as opposed to a PS4 that sound like a plane about to take off. The new controller is also a big improvement in the comfort department. The hard drive capacity is a bit disappointing; it should be at least 900 GB of usable space for a fresh system, but it is only 667 GB. So you might have to upgrade the hard drive if you keep a lot of games installed at once.

It's a Playstation. It does what the last one did, but a little quicker, a little sleeker, and it looks a little better. If you need to know more than that, chances are you're looking at a nerdy in-the-weeds games review site and you have no particular faith in the opinion of anonymous Best Buy reviewers. But for the rest of you, the ones who are actually reading a review on BestBuy.com, yeah: It's a nice Playstation.

The PS5 is a gaming powerhouse that exceeds all expectations. Its lightning-fast load times and stunning graphics immerse players in a truly next-gen gaming experience. The DualSense controller's haptic feedback adds an extra layer of immersion, making every game feel more dynamic and engaging. Overall, the PS5 sets a new standard for console gaming and is an absolute must-have for any avid gamer.

The PlayStation 5 (PS5) is a powerhouse, delivering stunning 4K graphics, fast load times, and a seamless gaming experience. Its innovative DualSense controller offers immersive haptic feedback and adaptive triggers. While its large size and limited storage are drawbacks, the PS5’s performance and exclusive titles make it a must-have for gamers.

bought the PS5 at Best Buy for my boyfriend, and he absolutely loves it! The purchase was super easy, with quick in-store pickup and great customer service. The console runs smoothly, with stunning graphics and fast load times. Definitely a worthwhile investment for any gamer!

I've had my PS5 Digital Edition for over a week now and I'm very impressed with it. The DualSense controller is a revelation in gaming immersion. In games that support haptic feedback, vibrations in the DualSense are based specifically on what's happening onscreen. Reloading a revolver in Borderlands 3? You'll feel a series of small, targeted vibrations that correspond perfectly with the reloading animation on your screen. The adaptive triggers are excellent as well. I don't have any experience with real guns, so I can only guess that the small bit of resistance every time I fire Jesse Faden's gun in the PS5 version of Control must be based on the way it feels to pull a real trigger. It all makes for an unprecedented tactile experience. Beyond that, playing games on the PS5 in Performance Mode is fantastic. I've been playing in this mode on a 1080p television with nothing but crisp visuals and smooth gameplay. God of War Ragnarok (the game that was included with this bundle) looks especially nice. I imagine the Resolution Mode is good for people who have 4K televisions, but the smoothness of Performance Mode is where it's at for me. Because this is an all-digital console, I recommend buying extra storage for it in the form of a supported NVMe SSD with a heatsink included. I went with the WD_BLACK 2TB SN850X, but go with whichever one feels right to you. To me, the PS5 looks nice without that awkward disc drive bulge on one side. If you care about your console's aesthetics, the PS5 Disk Edition is the way to go.

Quicker, prettier, better! The speed has defininitely improved. Visuals are amazing. Such a cool futuristic look.

At this point, PlayStation has won the console war, and it’s well deserved (not that Microsoft tried very hard in the end there). My favorite thing is the controller. Most comfortable controller I’ve used. Performance is incredible, even despite the ps5 slim and ps5 pro having come out.