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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 14,674 reviews
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with great graphics and capabilities however for adept gamers I’d recommend 1 TB. It can run at 120 frames with a monitor that supports 144 hertz however without a monitor or alternative device it still looks and runs smoothly with no issues and I’ve been using it with a TV since I got it with no complaints. The noticeable difference when you first boot it up and load a game in comparison to a prior console like the ps4 or the Xbox one is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    PS5 Console.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PS5 works great also has good graphics and loads up fast. Easy to down load games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system great graphics and fast compare to my ps4. Plus it looks great in my living room / modern looking

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great with no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the body is a bit large and takes up space it works great and hasnt given me any problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing offer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a really good deal on this since i traded my PS4 Pro for $180 and the PS5 at the time dropped to $449 so after trade in and taxes it was $298. The console runs so smoothly and was definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically am a pc gamer. My pc crashed and i don't feel like repairing it constantly so i decided to get a ps5, it's the first council i bought in many years. I wasn't impressed with the previous Playstations taking forever to download and install so i lost interest. Now i got the ps5 i love it! It's fast and so many games with game pass i don't even have to buy any games! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love my ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the PS five the graphics the memory gigs I like it’s faster quicker to good investment

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely powerful with great coloring and sturdy design

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an electronic from any other business. Best Buy is who I trust with all of my electronic needs. Their warranties, customer support, and service are by far the best out there. The quality of product and services is unmatched. Thank you Best buy! The PS5 performance is unmatched. Such a smooth interface, incredibly fast FPS, and the download speeds are fantastic. I love this console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Whstva great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no regrets on my PS5 purchase. Graphics look amazing, and it runs fast. Also, my ps4 library xfers over, so that's nice

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so much better than the PS4. Glad I upgraded! The controller I think dies a little fast though.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Amazing I deserve it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the haptic feedback. While unit kind of big definitely worth it when you see the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Truly next-gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 performs amazingly! Incredible graphics, performance, and haptic feedback on the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Powerful Beast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this could do normal things a computer could, it would legit replace my PC. At this point consoles are super powerful due to everything being so well made for them. The storage needs to be more reasonable though, becuase c'mon... Some games are over 100 gigabytes so this needs adressed in the future. Controller is great, but again c'mon it dies in literally a few hours. should last atleast 10 hours an no its more like 4 hours if your lucky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love my PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, amazing graphics, and the controller feels incredible. Every game looks and runs like a dream total next-level experience!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for anything better works good no overheating issues

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a beast in so many ways. Its wild how fast the games load and the controller is a dream come true

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love my PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed the PS5, it's really fast and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Digital Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice works great ! 10/10 cheap also, would definitely recommend you guys buy it !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Happy noodle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PS5 SO MUCH! The graphics are amazing and it runs so smooth!

    I would recommend this to a friend