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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 14,675 reviews
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    LOVE MY PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 is the best console I've ever owned. I can't believe how fast the loading times are. The graphics are incredible, and I'm totally hooked on the new games. It's seriously worth every penny. Best purchase I've made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Yall get a high five

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product also great customer care the system runs great also quiet some consoles the fan are noisy not this new model 2023

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much better at playing Fortnite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for this a long time, just grateful I was able to get one because I guess they have in stock, but they run out quickly. PlayStation runs great. I upgraded from the PS4. I thought I would regret my decision due to the price but I love it now. Only thing for me is it’s taking me a bit to get used to not the consul but the controller. It’s definitely a little bit bigger than the PS4 controller but it is still comfortable and reacts well just not used to it. Hope I will soon.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 4 out of 5 stars

    Opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console I like its quality and speed, it's easy to play with my friends and the subscriptions are not so expensive I like it. The only thing I saw as defective was a button on the remote control but it doesn't affect anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is superb! It has a crystal clear display and it looks surreal. I had a PS4 but wasn’t in any rush to upgrade. I waited about 3 hrs and decided to dive in. The only downfall in my opinion I wish I could play Call of Duty 4 zombie version on the PS5 system. But it’s only set up for PS4 version. Other than that I’ll give this a five plus rating!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great console and a step up from the PS4. I enjoy the newer interface and overall design of the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the gameplay. The 4K Quality and the HDR on the Ps5 is very realistic and so far there is absolutely no lag at all. It was very easy to set up, and the box came with a controller. The controller itself is very impressive, with two adaptive triggers, and the R3 and L3 have a nice grip so it makes it a lot easier to play games! I really like the Ps5’s futuristic looks, and the controllers come with a built in mic! I love this Ps5 and all of its cool and interesting features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a couple years ago and its purpose is always fulfilled when I boot it up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    THAT'S INCREDIBLE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible! The graphics, the processor speed, the controller, the look... I absolutely LOVE it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Playstation 5 (PS5)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look amazing, runs very smoothly, little to no lag on any updated games and the console looks very nice set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, easy to learn and games on it are great to play. Definitely a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console! Essential for every gamer out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a console man! I am blown by how good the graphics and games are! The Dualsense controller completes the package so well! It's just amazing to feel all the haptics in your hand. Only wish the battery lasted longer. I missed out on the PS4 generation and probably that was a great thing, cuz now I can play all my PS4 backlog at 60fps. It's great! And the PS Plus Extra makes it so easy to play so many good games! Awesome addition to my gaming collection

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics i love the multiple game choices and i love how its easy to out away in storage in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Console.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PS5 works great also has good graphics and loads up fast. Easy to down load games.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system great graphics and fast compare to my ps4. Plus it looks great in my living room / modern looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great with no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the body is a bit large and takes up space it works great and hasnt given me any problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it at Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console came with one controller everything in perfect condition never had a problem would definitely recommend it. Thanks Best Buy for the 0% interest free for 12 months way easier to pay it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One vs ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my XBox One for a PS5, no regrets, the spec are supposed to be on par but I just love how games look on a Sony rather than a Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13-year-old son mowed lawns for three months so that he could buy this for himself! He is very happy with the games he can play on here. He says the graphics are "awesome" and it isn't "glitchy" like his old Nintendo switch. I like that it sits nicely on his desk. It also looks pretty cool. My son was able to set everything up on his own without any help from us. So, I'd say set-up is user friendly. Our son is one happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ps5! Runs so smooth and havent had a hiccup since i bought it in 2023! Super quick purchase as well! Well worth the purchase!

    I would recommend this to a friend
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