Customer Ratings & Reviews

The PlayStation 5 lives up to the hype. From the moment you boot it up, you can tell Sony aimed to redefine what a “next-gen” experience should feel like. The lightning-fast SSD means load times are almost nonexistent — you’re whisked into worlds faster than ever before. Graphically, it’s a massive leap forward. Games like Demon’s Souls and Spider-Man: Miles Morales showcase stunning detail, realistic lighting, and fluid animations that make everything feel alive. The DualSense controller deserves special mention. Its adaptive triggers and haptic feedback aren’t just gimmicks — they actually add a layer of immersion you didn’t know you needed. Feeling the tension of a bowstring or the subtle changes in terrain under your character’s feet brings new depth to gameplay. Of course, it’s not perfect. The console is massive, making it tricky to fit into some setups. Storage space is another early complaint — the built-in SSD fills up quickly, and expandable storage options are pricey. Overall, the PS5 delivers on the promise of a true next-gen experience, even if it’s still early in its lifecycle. As more exclusives roll out, this system will only become more essential. Rating: 9.5/10

everybody needs a PS5. good games, looks clean, plays clean. Overall W

Exactly as expected! Better frames, much faster, and quieter than the ps4

The best console EVEEEERRRR SUPER FAST BEST GRAPHICS! BEST GAMES!

Just snagged the PS5, and it’s a total game-changer. The graphics are insane, and the load times make my old console feel prehistoric. The new controller is wild – it’s like I can feel every move in my hands. Games? Let’s just say, I’m in gaming heaven. Only hitch is getting your hands on one – it’s like a quest in itself.

Awesome product, came just as expected works perfectly, I bought this with a whole package of goodies such as a headset, controller stand, and PS5 Edge controller

I love the ps5 it’s so sleek and fast and completely noise free

Great quality high-definition picture great speed as well great games to go with it.

Excellent buy. It's quiet and fast. Great graphics.

My PS5 has performed very smoothly and I have had no issues with it. I do love the upgraded features that have improved upon the PS4 system features. The fast load times and amazing graphics are a definite plus. Though I do wish it came with more storage as with the storage on the system you will not be able to download a lot of the big-sized games. But overall, I definitely recommend this product.

We got the last open box one and it was like it was brand new. Not scratch on it runs smoothly and thankfully doesn’t over heat!

Why did I wait so long to get this? Compared to my PS4, that sounds like a old bomber plane from WWII when playing Elden Ring, this console is quiet! Even with a 2017 LG 4k TV (60 hz refresh rate), the graphics look so rich and smooth! Backwards compatibility with most PS4 games and higher refresh rate locking has me wanting to replay my old library, but looking at the new titles lineup for PS5 has my heart racing!

The PlayStation 5 is a gaming powerhouse, offering stunning 4K visuals, lightning-fast load times, and an innovative DualSense controller that immerses players like never before. With a diverse game library, a user-friendly interface, and future-proofing features, it's a must-have for gaming enthusiasts, delivering an unparalleled next-gen experience.

Amazing design and amazing controller shape. Great performance and speed

Good design. Owned it since 4 months and so far no overheating issue I was keep hearing about. Even though after hours of playing games. I put it on its side though, not vertically. Didn't want to take the risk. Graphics are good and connections are good. Control's battery life is really good too. If you enjoyed earlier models, you'll love this one!

Great product, love it. Fast and quiet. I highly recommend.

The PS5 console itself is a game-changer! Thank you, Best Buy, for offering this amazing gaming system. It takes my gaming experience to a whole new level of excitement. The sleek design and powerful performance make it a standout console. Best Buy, you've really outdone yourselves with the PS5. Thank you for enhancing my gaming experience!

Being a late adopter for the PS5 I thought I already knew what to expect. Was I wasn't expecting was the sheer joy of using the dual sense contoller. It truly is a masterpiece of engineering lending itself to the immersion of the game. The included game "Astro Bot" is a visual tour de force that showcases those features and more. While the PS5 does have a beast under its hood, most games can not have ray tracing on, aka "fidelity mode" and run at 4k 60fps, only a locked 4k 30fps. Thankfully many games do have visual options such as "Performance RT" which runs the games with Ray Tracing features on but at a dynamic resolution with variable fps up to 120fps. There is also a "performance mode" which runs the game at 4k, or near 4k with no RT shaders, running the game at a near constant 120fps. I normally use the "performance rt" mode which gives the best of both worlds. Coming from a PC with a 2070 Super GPU, I am very impressed with the the PS5. From the near instant resume play, simplicity of its user interface, and loads of games from its previous consoles, Sony has a grand slam with the PS5. However, it does come with a small storage capacity by today's game standard at only 825GB, but that can be upgraded to fit more games if needed.

This gaming console takes the experience to a whole new level. With state-of-the-art technology, stunning visuals, and innovative features, When I power it on, I can feel the power of the PS5. Its lightning-fast load times, breathtaking graphics in 4K and HDR, and seamless gameplay immerse you in a world of endless possibilities.

Love my new ps5. The graphics are amazing and I load into games much much faster! Sony did awesome on the ps5. I can't wait to see what other technology y'all come up with and see what's good in stores. Man I still can't believe how great the ps5 is! Thanks Best Buy! It really was my best buy here apart from any of the other Sony products I've bought here.