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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 14,674 reviews
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent.........................................

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    A beast - but don't forget you internal SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Solid power and blazing fast. Shipped quick and arrived without any issues. Only will say to grab a SSD to throw in this beast. Games files are getting larger by the day. Internal SSD to use as native games storage and/or external SSD to store PS5 games and play PS4 games. You will not be disappointed if you have waited this long to be able to grab one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets performance and graphic expectations overall worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system overall. It has a bit of an overheating issue, but with proper ventilation it isn’t a problem. Great graphic and processing speed. PS has been on the top of my list of gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I received the PS5 I couldn’t take my hands off of it. It’s been so fun to play and the graphics look amazing. Everything runs smooth and load up speeds are fast. If you’re not too sure if it’s worth it or not I’m here to tell you it is. I don’t regret buying it. It is a bit pricey but it’s totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Refreshing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the PS4 since release and it was an great console, but the PS5 is leaps and bounds more entertaining, from the speed/quality of the system to the amazing Playstation exclusives it was well worth the wait it took to get my hands on this (in my opinion) perfect machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Birthday Gift Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation 5 bundle for my man’s birthday, and it was hands-down the best gift ever! The setup was super easy, the graphics are crystal clear, and it runs incredibly smooth even with the most intense games. He’s been smiling ear-to-ear since he opened it! The system is quiet, fast, and looks sleek with our setup. The controller feels great, and the extra accessories in the bundle made it worth every penny. If you’re thinking about buying it for someone special, go for it this one’s a guaranteed win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEXT GEN

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is everything a next-gen console should be. Its SSD makes load times nearly instant, and the DualSense controller adds immersion with haptic feedback and adaptive triggers. The exclusive lineup is where it really shines—Spider-Man delivers a breathtaking superhero experience, The Last of Us has never looked or played better, and upcoming titles like Dragon Ball: Sparking Zero show the console’s future potential. While the console’s size and limited storage are small drawbacks, the overall experience is outstanding. The PS5 sets a new standard for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now more than ever, Sony's latest console is worth your investment and there has never been a better time to upgrade. Everything about the PS5 screams next-gen. From its outlandish but sleek design, comfortable DualSense controller, and stellar 4K graphics, the PS5 is a major upgrade over the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation 5 Disc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, price, and overall speed of the console makes this a must need!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Everything about it is good, except one thing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time ever buying a PlayStation and the experience is great. Everything works well and the machine is built solid. If you are looking to buy it though, just be aware of the 825GB storage which may be smaller than expected. Runs way better than my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My honest opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing Fast Performance The PS5’s lightning-fast SSD is a game-changer. Load times are practically nonexistent—what used to take a minute now takes seconds. Jumping into a game feels instant, seamless, and smooth. Whether it’s booting up Spider-Man: Miles Morales or fast-traveling across a massive open world, the PS5 keeps up without hesitation. Stunning Visuals and Realism Thanks to its powerful GPU and support for ray tracing, games look incredible on the PS5. The visuals are sharp, vibrant, and more realistic than ever. When paired with a 4K TV, the detail and lighting effects are jaw-dropping—whether you’re sneaking through shadows in Demon’s Souls or racing through vibrant tracks in Gran Turismo 7. The DualSense Controller Is Next-Level The standout feature for me? The DualSense controller. It’s not just a controller—it’s an immersive tool. The adaptive triggers respond with tension and resistance that varies depending on the game, and the haptic feedback is finely tuned to make every moment feel tactile. You actually feel the difference between walking on sand and metal or pulling back a bowstring. It brings you closer to the game in a way that’s never been done before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Wonderful Gaming experience!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a truly wonderful gaming console. It looks great with my modern aesthetic and preforms excellently. Graphics are breath taking especially with GOWR and Spiderman 2. The controller is so comfortable in hand and is a major upgrade to the previous model. Loading speeds are seamless. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love the console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an absolute beast! Runs like a dream and I haven’t had a single issue or crash since I got it. Games look absolutely phenomenal and run fantastic with high frames and rarely any lag. Definitely recommend a hard drive later on if you have many games, but the starting storage space is plenty for the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5: A next-generation gaming console that's worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the PS5 for 15 days now and I'm very happy with it. The console is fast, powerful, and has a great library of games. One of the highlights of the PS5 is its SSD. Games load much faster on the PS5 than on the PS4, which makes it more fun to play. I've also noticed that games look better on the PS5. The graphics are more realistic and the colors are more vibrant. The PS5 also has a new feature called DualSense. The DualSense is a more advanced controller than the DualShock 4. The DualSense has haptic feedback, which lets you feel the impact of the games. It also has adaptive triggers, which adjust the resistance based on the game situation. Overall, I'm very happy with the PS5. It's a next-generation gaming console that's worth buying. If you're an avid gamer, I recommend getting a PS5. Here are some of the things I like about the PS5: Fast and powerful Great library of games Stunning graphics DualSense with haptic feedback and adaptive triggers If you're looking for a new gaming console, I recommend getting a PS5. It's a great console that will give you hours of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Very fast. The only bad thing is the storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the digital and disc! I think the disc has a longer life! This is my fourth ps5 so if that says anything … The controller lag is definitely worse on the ps5 then it was on past consoles

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Best Gaming Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming console Sony has made. Had a very aggressive and futuristic look to it whether if it's standing vertical or horizontal. But the controller is the true star of the three show. The adaptive triggers is truly somethings else. To feel the resistance and a kick back is unlike anything before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my PS5 has been great so far.The load times versus on the PS4 are so much faster and makes for quick, convenient gameplay. The enhanced graphics and performance are top-notch. I’m very impressed with it and looking forward to future releases on this system to take full advantage of all the PS5 has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine, this thing cooks and the graphics are above and beyond what was expected. Sony really puts out a top quality product and has since the start. there is a reason I have been a loyal PlayStation person, the quality and value in the product and this newest iteration is right in line with what was expected. My only gripe? It is on the larger size.

    I would recommend this to a friend