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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 14,675 reviews
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 boasts potent hardware, exclusive games, rapid SSD, backward compatibility, DualSense controller innovation, 4K gaming, ray tracing, 3D audio, user-friendly UI, and future-proofing. It offers a compelling gaming experience with stunning visuals, immersive sound, and a robust library, making it a top choice for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5 disc version

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year and a couple of month, been putting it to work and i haven't had any problems with it. Works fine, doesnt over heat, i can barely hear the fans. Good purchase i would.say

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Best PS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I’ve ever owned. Sleek, fast, quiet, and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PS five about a month ago right out of the box. Nice and easy to use amazing graphics. Very quick lot of great updates. I haven’t an owned PS five since a PS3 switched from Xbox lotta great upgrades. Only thing I did add was add a Samsung 980 pro internal2 TB of memory of memory as PS five games take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love it, tho an add'l internal SSD helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speed and graphics. Very satisfied with the overall performance, though I did purchase an internal hard drive to expand the memory. The factory console hard drive seens a bit small when considering the larger sizes of a lot of the more popular titles.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and best games. Fast ssd and less loading time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sick console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is a cool and refreshing console; It’s innovation at it’s purest form. The console has a very clean and futuristic look to it that no other console can match. Owning a ps5 makes you feel like luxury with its new control and interface you really feel you got your money’s worth. The games look incredible and run smoothly even big games like COD

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation 5 and I am loving it very much. The loading screens are very much faster than the PS4. The gameplay is sharper on the images and all the movement. I have not experienced any lag unless of course my internet connection is messing up. That would not be the fault of the PS5. All things considered this product is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Play Station 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers an impressive leap in gaming performance and visual fidelity. With its powerful hardware, ultra-fast SSD, and innovative DualSense controller, it offers immersive gaming experiences. The vast library of exclusive titles showcases the console's capabilities, making it a must-have for both casual gamers and enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 On Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This consile destroys, it is fast dynamic and simple to use all while maintaining a sleek design and a user friendly OS. It is powerful and extremely fluid, you can switch aplications with ease and stream at high definition and then some. The controller that comes with it is wild and as you will see on my other reciee for it, is above its time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Best Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game I play smoothly. I wanted to buy the ps5 to play the console exclusive games and I was not dissapointed. I would say this console is for anyone looking to play video games with smooth gameplay and performance. Overall Exceeded my expecations on every level. I highly recommend and look forward to continue playing on it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    my first console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new ps5 it’s so pretty and it’s so fast . I’m really happy w my purchase . i’m not usually a fan of being a gamer , but when this came out i wanted to try something new and i don't regret it. also the spider-man game coming out also made me wanna try it out

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love my Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with my PS5 purchase from Best Buy! The cutting-edge graphics, lightning-fast load times, and immersive gaming experience make it worth every penny. Seamless online play and a vast game library add to the excitement. Best Buy's swift delivery and excellent customer service sealed the deal. 5/5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, customer support was very good and understanding, also they made sure it was no damage done to the package

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics , fast loading and playing , sleek design,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection

    Rated 5 out of 5 stars

    The next Playstation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi router from space. Looks aside, it has a great interface and an excellent selection of games. Very happy with the new controller, it is very comfortable. The blu-ray player is okay, it gets the job done. I only wish it had more space by default. Not even 1tb and on top of that the OS is like 200gbs so the storage is only like 625gbs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    What a great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previosly had a base PS4 slim before I upgraded to the PS5 and I can say that it was worth the wait. It runs quietly which is super nice compared to the ps4. I picked up Returnal and Demons Souls which are great showcases of what the PS5 is capable of. I am thoroughly impressed! I would say with upcoming games in 2023 such as Final Fantasy 16, now is the perfect time to upgrade to the PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast - but don't forget you internal SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Solid power and blazing fast. Shipped quick and arrived without any issues. Only will say to grab a SSD to throw in this beast. Games files are getting larger by the day. Internal SSD to use as native games storage and/or external SSD to store PS5 games and play PS4 games. You will not be disappointed if you have waited this long to be able to grab one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall good experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    You won’t regret it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I started playing I knew I made the right choice, from the graphics to the haptic feedback on the controller everything looks and feels fantastic. Runs super quiet and stays cool over long sessions. We are living in the future and PS5 is the proof!!

    I would recommend this to a friend