Customer Ratings & Reviews

Excellent console, albeit restrictive when it comes to playing older generation games. A bit unfair that I have to subscribe to play emulations and or older ports. Runs well, is quite and I the majority of the games are quite enjoyable. Purchased online for pickup and they had it waiting for me when I arrived!

I have to appreciate the Best Buy staff (Cesar) who was very patient and took the time to give me and my son all necessary details about the PS5, payment options, etc. Performance of the item is amazing with 60 fps as the standard for most games, while having no loading screens for any of the games. Thank you!

Backward compatibility ensures that your existing game library doesn't gather dust. I was pleasantly surprised by how flawlessly the PS5 handled my PS4 games, often enhancing them with improved performance and faster load times. It's fantastic to see Sony's commitment to ensuring a smooth transition for gamers.

PlayStation 5 is great. Looks great. Built great. Controller is amazing. Nothing bad to say about it

Sony did an amazing job with this console! Everytime they come out with a new system, it looks ahead of their time. The system looks like a spaceship or futuristic building. The only problem is it has 1TB SSD and with games nowadays, take a lof hard drive space. I would recommend you to either buy a certified 2 Terabyte SSD and have it install or get an external 1-2 Terabyte SSD drive. Unless, you don’t mind using Sony’s cloud which is included in their membership subscription service which is extremely pricey. However, this is still an amazing system and I played God of War Raganarok and Witcher 3 and the graphics are amazing at 60 frames per minute (FPS) Overall, the PlayStation 5 system is a great video game system that can play all PS4 games and some PS4 games can be upgraded to PS5 for free, so I’m very happy Sony allowed backwards compatibility. Cons: Only problem is their overpriced subscription service just to play multiplayer games online.

Great system overall. It has a bit of an overheating issue, but with proper ventilation it isn’t a problem. Great graphic and processing speed. PS has been on the top of my list of gaming systems.

Amazing console. Beautiful graphics. Wide selection of games.

what's not to like. UI is just as easy to navigate as PS4, incredibly fast load times, amazing graphics and the included HDMI is perfectly capable and as good as the more expensive cords I already owned. Harddrive space is limited so may need an upgrade if you play multiple games. My 9 year old is madly addicted to the included Astros playground game.

It's an improvement from the PS4. The design of the consol is nice for display. Better graphics, smooth game play. Transfering data from my previous consol was easy. The controller feels like a good fit in my hands, i like that the handles are longer than previous styles.

The console itself is great, extremely powerful and surprisngly quiet. PlayStation has many exclusives, which make this a great buy. The buying process was easy and when i ordered it online to pick it up in store, it was ready in about 10 minutes. Easy process.

I love this thing! Picked it up last week along with Spiderman Miles Morales. Updated my Destiny 2 to the PS 5 version and it looks like a whole new game! Load times are almost instantaneous compared to the PS4 thanks to the SSD. Also picked up the WD_ BLACK with it for extra space. Couldn’t be happier with this purchase!

The PS5 is everything you’re looking for in a new console. It has very fast loading and downloading speeds. Nice sleek design on the console and controller. My only complaint is the storage could be a little bigger but still not bad at all. BIG step up from the PS4. I highly recommend everyone to upgrade to the PS5!

I remember I pre-order it on this website in September 2020. I was on break at work around 3:15am when I found out that Best Buy starting pre orders I jump up quick and use the company computer to place my order before it’s sold out lol. In November 2020 I pick it up at the store around 6am when I got off work. Then I help two other people out to get them ps5 one was in 2020 and the other one in 2021. I love the PlayStation 5 and the previous system.

Love my purchase, people were saying that the physical edition was making a lot of noises...that it was heavy. Well I don't hear any noise, I don't find it heavy (maybe people are really out of shape). The graphics with my 65" TV are amazing I'm having the time of my life playing Hogwarts Legacy. I haven't experienced any lag at all

Great The sleek design of the console is truly captivating, hinting at the power within. The immersive gaming experience it offers is unparalleled, pushing the boundaries of visual fidelity. The innovative controller adds a new dimension to gameplay, enhancing the overall experience. This console truly raises the bar for next-generation gaming and entertainment. It's a remarkable piece of technology that deserves recognition.

I didn’t want to pay scalpers $1,500+ for a PS5 so I waited 2.5 years and finally was able to get it at Best Buy for retail price. It is definitely worth the wait. Great gaming console! The load time is so much faster than PS4. Love the look of PS5’s design. The controller feels fantastic in my hands. It is a great buy!

A great buy, graphics are crisp if you’re upgrading for any older gaming system it’s day and night. Most games have instant load times and great FPS. Not perfect however, not the easiest to learn the ins and outs, not huge game selection at the time of writing.

Been wanting a PS5 since launch. Wife surprised me with this as a gift. I paired this with a LGC1 TV and its amazing. The graphics the smoothness the games play all more than I could have expected.

Great upgrade from the PS4. My PS4 got fried on a thunderstorm and we were obligated to upgrade and i guess the storm was a silver lining. Pun intended. Great graphics, fast processor. It is way bigger in size than the previous console so that is my only complain on the PS5

As an Xbox Series X Day One lover, This console is still fantastic. The exclusive games, such as Spider-Man and Breath of The Wild, are a draw-in (not included). My favorite aspects are the controller, exclusive games, and the 4K media player. It's worth it for the games alone.