Customer Ratings & Reviews

Sony wowed me with this console, I was surprised I got invited to purchase this console but I accepted it and I’m so glad I did, I love the design of the console and the controller, the Haptic feedback adds a lot to the immersion, overall best console this decade and I highly recommend it to anybody who wants a good home media player and console.

Very smooth process ordered my playstation on the best buy app and picked it up no problems

Awesome console with plenty of great first party games and great features such as the dualsense and 3D audio Immerse you in the gaming experience. Highly recommend for any enthusiastic gamer looking to play plenty of new and old playsation classics

PS5 is pretty great, runs smoothly, quietly, and fast. The controllers are comfortable to hold for long periods of time, download times are quick as are loading times. the only downside is the limited storage capacity and the fact that the components for expanding the internal memory are so expensive

I currently own 3, one for myself and my two boys. When I got my ps5 during covid it was difficult to get until Sony did the special invitation. The responsive on this console is fast when interacting the front end UI. Switching games or closing thr apps is responsive. Customize the way you want to interact. I love it, yes the Solid State drive is 825 GB. It makes a difference to load the ps5 games faster. You have the options to either have the ps5 or ps4 to load faster but needs to be installed in the SSD drive. There are youtube videos to show you how to install a 2nd SSD drive. Now there is variety if SSD drive capacity depending on your budget. You can even used an extranel hard drive. I highly recommend that you connected in the back of the console. FAIR WARNING: DO NOT have the ps5 to stand vertically, the dust will clog up your console and will cause it to malfunction. I recommend that you have it lying flat on the belly to avoid that issue.

Fast, efficient and the graphics are awesome. Employee worked well with me as i was using my credit through nestbuy for the first time and didnt have my physical card yet. I will say after like 2 or 3 downloaded games, you will have to buy an external for more games.

It came in one day like I asked, the box has no damage and it works perfectly fine!

Whether you are coming from PS4 or switching from Xbox, PS5 is amazing for both parties. PS5 is able to play PS4 games and allow for cross saves. The console is super fast and quiet making it an amazing display piece. Demons Souls, Bloodborne, Final Fantasy, world of PlayStation is beautiful!

Nothing bad to say about it really. I came out of the box working just as I expected to. One thing to take note of is that it is a pretty large device. I knew it was large before I bought it and even then it surprised me. Make sure you have good space to put it before buying.

Been slow going getting everything transferred from my PS4, but it was so worth it. Love the backwards compatibility and the free PS5 upgrades! System and games load quickly and look great (though that’ll be more dependent on your monitor/TV). Looking forward to playing Spider-Man 2 in October!

My son absolutely loves his PlayStation 5 console that we bought from Bestbuy! The quality of the video games on this console by far are is the best out there! The video games look so real that he feels like he is actually in them. The charge on the controllers last a while and we haven’t had any issues with the console or controller and we have had this console for over a year now. All in all, this is a 5star review because it is his favorite console and we have more than enough. Thank you Erin K.

Awesome console!! Love the backwards compatibility with the ps4 and just amazed on how quick it truly is with almost no load times whatsoever. The controller is amazing as well with the adaptive triggers as it makes you feel more immersed into the game.

Play Station 5 is amazing look and ideal/advance technology combined gaming machine. We have lots of fun and enjoy playing games with it. The kids love it. Just need to set and pull the brakes from playing a long time!

Its what you would expect from the next generation of playstation. Every once in a great while you would have a control that would lose connection but other than that it seems to be a good console. It doesn't get loud like the previous generation when playing graphic intense games.

It's a Playstation it works great. But know this, this sucker runs HOT. You can use it to heat a large room. Please insure that you have adequate ventilation for this thing. I suggest keeping it off by itself so the heat it dissipates won't effect any of your other electronics.

Nice system! Wow! My last was a Gamecube, lol Bestbuy was okay on delivery. Suppose to get it on my bday. Ordered a game as well. Got a delay on my PS5 and ended up getting it delivered and game delayed instead.. boo.. regardless, i eventually got it. But loving this system! Nioce!

Best purchase I have ever made. Great selection of games and nice graphics.

Love the console itself. Just hate the size and amount of storage space on these next gen consoles. And after a few months controllers don't hold charge as they use to and u may run in to stick drift on the thumbsticks.

Bought it for my husband. He has been wanting one for a while. Still had a PS4 and you could hear the fan more than anything while using it. Definitely needed an upgrade. He's only had it a couple of weeks, but so far he loves it and is now able to play SF6 online with his friends.

he PS5 had some pretty high expectations to match following the success of the PS4, but it's safe to say Sony's current-gen console has massively exceeded every standard set by its predecessor. There's a huge amount to talk about when showcasing what makes the console so impressive, including everything that comes alongside the console itself. The DualSense controller is nothing short of a revelation with its haptic feedback and adaptive triggers. It's a phenomenally clever bit of tech that, in itself, is a selling point for the console. Sony has also since released an upgraded version, named the DualSense Edge, which would've been equally as impressive as its counterpart if not for the eye-watering price. With the combination of a fresh UI, rapid SSD-fuelled load times, immersive 3D audio, and incredibly powerful hardware, the PS5 takes some generational strides over the PS4. For these reasons and more, once you've started playing the PS5, it's hard to stop.