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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 14,674 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Happy but not overwhelmed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent console overall but not a huge upgrade from the PS4 like I was expecting. First off its twice the size so make sure you have room for it and give yourself a few hours if youre transferring everything over from your ps4. I highly suggest hooking both up to your tv and your wifi network and then hooking them up together through your LAN cable for the transfer to do this. I tried doing it over wifi and it kept failing so dont waste your time. The controller has some really awesome features but it dies faster than my ps4 controllers did towards the end. Streaming services also have been hit or miss and buffer a lot or sometimes crash when watching shows and movies, never had that problem with my ps4. The kicker though in my opinion is Sony barely added any more memory to the console, after setup I had 667.2GB total which is absurd. I've read it comes with 1TB but thats not true. Youll have to shell out $150 or so for a new extended storage for this console as well because ps5 games cant be stored on your old ps4 extended drive but you can hook that up through usb and play/save all of your old games off of it. Sound quality and picture are excellent though and I'd recommend upgrading. Not really a choice in the end anyways right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is a fantastic platform, and now widely available, the library and lineup of titles is amazing. Easy to assemble, upgrade SSDI, and clean. Enjoy having physical disk capabiity for home library.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get this over the Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a PlayStation. I have always been an xbox fan. I currently own both new consoles and never touch the xbox. There are way better games on the ps5. The contorl is much better. The battery life sucks but it helps you do things other than play games all day.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads alot faster gameplay is alot smoother less glitches compared to ps4 graphics are awesome overall really good product just wish it had a bit more storage capacity for ps5 games instead of having to buy it separately and upgrade it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Gaming Console!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all of the current Gen consoles, the PS5 is by far the best. Performance and visuals are incredible, and the first party titles are second to none! The controller is also extremely comfortable, although it’s battery life isn’t the greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    What a great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best gaming console out there..i bought yhe PS5 console for my son with the disk slot...he loves it...excellent graphics and powerful....my son was always an Xbox gamer but since he got this he hasn't touched the xbox..

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    ! PLAYSTATION REVIEW !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve loved the PlayStation everytime I use it . It’s very new to me from the ps4 so I’m still learning some of the tips n tricks but overall it’s a lot nicer , the controller feels nice , and the graphics looks really good .

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics are super good and i love the changes to the controller, but i will say the chord i was given to charge the controller stopped working within two days of having the system. otherwise it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great system, UI is easy to navigate and preformance has been amazing on everything thus far. Wish it had a wee bit more memory since even with the disk version almost everything needs to be saved to the system, but thats what external hard drives are for.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing not at all what I thought it'd be the exclusives and just the fast pace of going between game and home screen is smooth the controller is good light and comfortable just everything about it is good

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS5 number 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even describe how happy and satisfied I am with the PS5. The system is fast and graphics are amazing, way better than Xbox. Xbox series X crashes a lot, but my PS5 has not. I definitely recommend everyone to purchase a PS5 console.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Nice gaming experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been gaming 20 years and its amazing to see where weve ended up. Load times on most games are super fast and i love the dualsense controller. The haptic feedback in the triggers is something i never knew i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PlayStation guy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming system ever in my opinion. Picture quality, speed and overall performance is top notch. Only con is the storage and with everything now going to digital I would want a lot more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5 so much more than my ps4. Its fast and makes gaming or streaming a seamless experience just wish it had more storage

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was expecting less from it but it caught my eyes and pleased me well, my family loved this item and we all use this now as a family gathering device!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Why PlayStation is the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the PlayStation is the best console I had a Xbox series x and the PlayStation is so much better it is faster better graphics a better system.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since PS5 was released, never think of owning one and with it being sold out, just decided to not get one- BUT after some year and certain game only new gen *Jedi Survivor*. I decided get a PS5 and getting paid after hard week of labour work got my PS5 and a game *Jedi Survivor*. After setting up and being able to hold and own one, it was quite a experience.... reminded me how I got my PS4. Everything went well, getting used to the UI but all good, even have fun playing Astro preloaded game, while Jedi Survivor was downloaded. So overall great purchase and glad, just happy there well in-Stock! Oh before I forget to mention, you can play all PS4 via backwards compatibility! Also be warned, I've realized that Jedi took alot of storage not much but pretty big so um.... watch for how much storage you have.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Major leap from the PS4. Runs most games like butter. Haptic feedback controllers are a dream to use. Highly recommend for any gamers looking for an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    B

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent product and exellent price, good performace

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5’s power is mind-blowing. It’s not just about graphics – it’s about the way the games come to life. The speed, the responsiveness, it’s like stepping into another world with every play session

    I would recommend this to a friend