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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 14,675 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i haven't purchased a new system since ps2 to this is a completely different arena for me. But I'm loving the graphics, easy interface and sleek system. The selling point for me is it's backwards compatible with ps4 games. The game is durable and withstands my cats taps.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Great improvement on the last console. It’s quiet and as smooth as butter. Will say that the consoles interchangeable face plates do get a bit dingy and dirty as time passes. Other than that the console is great!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The PS5 is amazing!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have made all year! I regret not buying it sooner. The graphics are amazing, load time is non existent, and the controller makes the experience so immersive. The PS5 is worth every buck spent. I know that I'll be using mine fore the next 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5: A Definitive Gaming Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a must-have for any gamer, and I couldn't be happier with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and great concepts. So glad we purchased this. Fun for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this console for over a year, and I've had no issues with it. My load times are still fast. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 to replace aging PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5, what more can I say? Performance is great especially coming from PS4 which this replaces. Everything loads up faster and seamlessly. Even in games, such as Warzone I don’t see the late rendering while loading up in a match that I was experiencing on the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the digital version because I don't play games that often and it would be cheaper for me in the long term. The PS5 is much faster than the PS4 Pro I traded it in for. It looks really nice to display in your entertainment center or room because of the symmetry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    It's THE PS5!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! Runs smoothly, very quiet, fast processing no lag. Beautiful colors a graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I was finally able to find one at a decent price after searching for a whole year. Got mine and I'm in love with it and the fact I was able to pick it up in less than 2 hours using curbside pick. Order was ready for pick-up like 15 minutes later actually. Now my PS4 is just collecting dust lol

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 lives up to the hype!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively, coming directly from the PS4 to a PS5 provides more contrast than verses a PS4 Pro. The jump in graphics and processing power is stunning. With backwards compatibility on all my PS4 games, lightning fast loads, and the new lineup of titles, this will hold its own for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about thisits clean fast slick and was the best purchase i ever made

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the PS5 because I was tired of my PS4 Slow... I mean... PS4 Pro. I originally wanted the Spiderman version, but it was unavailable. I don't regret my decision. I bought the Spiderman game and it is amazing! The PS5 deserves all the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Awesome playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his game so much this was an awesome buy

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Nice uograde from PS4 to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games load faster, graphics are much better. Overall nothing too special about PS5 since games specifically made for PS5 aren’t that many and you can still enjoy PS4 games. If you looking for a smoother and better gaming experience worth upgrading

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Just buy it ;))

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest opinion I like the more slim idea version of this ps5 compared to the disk model. Been playing on this system for about a couple months and haven’t had any problems!! Ps I threw on the black disc plates and it looks amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Next-level gaming experience... I LOVE IT!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playStation 5 has taken the gaming world by new evolution. Performance and graphics are impressive. On other hand, the console has a steady stream of high-quality titles and powerful gaming improvments. I advice to get it ASAP!! for sure from Best Buy amazing services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good entertainment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Sony fan mostly for it for the classics and the fact it’s been updated with more has been good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to finally become regularly available for purchase, but the PS5 was worth the wait. The new controllers are really nice, first party games are enjoyable, and really the only issue is how comically large the system itself is.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Love my PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my PS4pro and I couldn't be happier. Runs quiet and looks great. SSD storage is a little lacking as I play multiple games at a time but I don't think will be a huge issue for most people. My external HDD takes care of that no issues.

    I would recommend this to a friend