Customer Ratings & Reviews

While the current library of exclusive titles is admittedly small, I have greatly enjoyed Horizon Forbidden West and I am optimistic about the future. It was easy to find stock of PS5s at my local Best Buy and the staff was very helpful in suggesting I also purchase an additional SSD designed for an extra memory slot on the PS5. This was a crucial upgrade that may not be clear.

Easy to set up and install. Love the design, and the graphics are beautiful. I did purchase a 2 TB memory card to add to it, as it comes with only 667 GB extra. Wireless controls are also incredibly responsive no matter which angle I am playing.

The PS5 is a "game changer" from the p.S four! The graphics are phenomenal.The game play is totally different and it's in a good way.The only downfall it's it's too big and bulky

Great console. Husband loved getting this as a gift now he can game with family all over

Amazing, I love my ps5. Would buy again. It has a good amount of storage and does not freeze up.

Wow great wonderful neat sleek beautiful the best !

Bought a PS5 to play Baldur's Gate 3. Very happy with both, and happy with the purchase of the disk version as i was able to pick up a few games for cheap on ebay. The ps5 is quiet and the controllers are a big improvement over the v4 versions.

The system works great.I enjoy playing often. The design is excellent !! I like ps cards that can be purchased at best buy !! I like the exclusives. Better games !!

Love the design and the color scheme. The graphics are phenomenal and the game offerings top notch. Bought it primarily to play exclusives such as GT7 and did not disappoint. The Dual Sense controller is almost freaky. So well designed.All in all, worth the wait and playing it as often as i can.

For being used. It is still working great have no issues everything is working perfectly

Graphics show much better, Love the experience. I don’t like buying disc so the digital works better for us. The drift with the controllers happened in a short amount of time so controller had to be replaced, that’s the only reason I gave 4 stars instead of 5.

I love this system! Performance and graphics are amazing. PS exclusive games are always on point. My kids love Spider-Man games on here. Highly impressed with the system. My only complaint is storage. I have the external hard drive but im sure ill need to go purchase the internal drive to expand space.

Total awesomeness. Loading times are lightning fast & such a cool display screen.

As always Playstation does it again with the best console out. What more can you say about it than it's the best of the best

Loads super quick. Really nice graphics. I’ve had no issues with it the games for it are awesome I love the exclusive games for the PS5. I definitely would recommend a PS5 to my friends and it’s worth the money it’s just a shame that has the cost so much. Especially if you want to get the VR with it.

Best game console out have no problem with it. Has very good picture quality very good performance over time. Has limited storage is only bad thing about it. Also controllers breaks very easy.

I purchased this PS5 as an open box item which was described as “excellent condition.” The price was a great deal. The good: The console and controller look and work as if brand new. I set up the console and everything worked great. Both the console and controller look brand new with no visible damage, scuffs, or markings. Now the not so good: Open Box-Excellent Condition is described per Best Buy’s description as an item that looks and functions as brand new AND comes in its original box AND includes all inserts. The unit I received was shipped in a brown cardboard box; no PS5 manufacturer’s box, wrapping or inserts were included. The console was thrown in the box with some bubble wrap placed at the bottom of the box and loosely placed on top of the console, but not wrapped around the console for protection. The controller and cords were shipped together in a plastic ziplock bag. Not much padding g was provided to prevent the items from moving in the box during shipping. Also, the stand that is usually included with brand new units to support the console standing vertically or horizontally WAS NOT included. I had to purchase a stand. Had it not been for the missing stand and the packaging (or lack thereof), this would have been a 5-Star review. For the price and overall condition of the item I would recommend this purchase, but it will not provide that “new console” feeling you would expect from the “Open Box-Excellent Condition” description.

Other than being a bulky oversized system this ps5 is an absolute beast of an entertainment system. Love the games it has and it pairs well with Sony tv. Happy with my purchase and recommend it to anyone who enjoys its first party titles

My second PS5. Was lucky and able to secure the launch version back in late 2020. Unfortunately, that one didn't last long, lol (problem with power supply). Decided to get another and so far it has lasted 2 years, until right now in 2024. No issues and everything working great. Always a big fan of the PlayStation. Truly amazing hardware and very innovative with the experience. The DualSense changed the game for gamers, and I can't even say that I miss the PS4 anymore. Great hardware for gamers out there.

I love the fact that the playstation 5 does everything better than the playstation 4 the faster loading times are really wonderful. The only thing bad about this item is the storage space you always need more space just to play more than three or four games