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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 14,674 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Perfect system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a playstation what else do i have to say about it we all know how great playstations are. Graphics are beautiful, runs smoothly and of course the games for it are great

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been watching and waiting for this model to be available at BB and finally got it. I must say I was firstly impressed by the stunning graphics and the newly designed controller.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a blast. Quiet as a mouse, loads crazy fast. UI is much more improved and streamlined compared to PS4. Features like haptic controller feedback add a new level of immerson. Awesome

    I would recommend this to a friend
  • Cons mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, runs games without noise, but could have a slightly smaller structure and more storage

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing, pretty much everything about it is. My only complaint about the PS5 is the storage. With how much storage games now a days take. It gets filled rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long awaited PS5! I love it! Easy set up doesn't take long at all. The gameplay is amazing! I would definitely recommend this product! The controller is smooth and works almost effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a lot bigger than the 3 or 4 and it has more connectors also. Once I got used to the Home Screen getting around was a breeze. I haven’t compared them side by side but the games on the PS5 look a lot better with better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love this console so so so much! Out of all the consoles I've had in my life this is by far my favorite (I've had quite a lot of consoles throughout the years). There's a voice feature, which I did not know when I bought it. It's attached to the controller and I think that's really cool there is also a mute button on the controller that you can turn on and off, so if you don't want that you don't have to have it. The console is crisp and clean and I literally love it so much. I've had it for over a year probably getting close to two years and still works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Fantastic, Just in Time for Final Fantasy XVI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 manages to balance out performance, power and innovation with fantastic exclusives that define their genres. The system has something for everyone and there is a new notable exclusive coming out every 3-4 months or more. Fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! My husband’s PS4 slim finally broke, so it was time for an upgrade! I love the design and how quiet it is when operating. The new controllers are incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My children love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say that my children are always playing on this console. In my opinion this is one of the best if not the best gaming console out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system very easy to navigate and purchase things games that are available are amazing graphics r amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    King of Consoles

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console out at the moment! The DualShock controllers are designed for comfort and entertainment as well. The best console I’ve had in a longe time and the game collection is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Much faster than previous models, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console all good and controllers are awesome too

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date! The graphics are amazing, and the price is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    honest ps5 review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my ps5 very frequently. if you have a ps4 and are thinking of upgrading, or have an xbox that you are not satisfied with i would highly recommend the ps5...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5 save the life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints whatsoever. The PS5 works flawlessly, even though the stands tend to pop off a bit easily, but it runs great nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 4 out of 5 stars

    My kids enjoy playing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it four stars. The reason is for that I had to purchase play station+ after spending $540 dollars. On top of it, I paid about $69 more for yearly plan because my kids want me to buy games… The device itself is great. We had to purchase more controllers to have more players to join the games. However, we had to spend about $200 more for 3 more controllers. My kids can play games with their friends online and talk by using the mic feature on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    New PS5 Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my PS5, it is much faster than my PS4. The only thing I’d complain about is the storage. I’m going to have to get an external hard drive to store everything.

    I would recommend this to a friend