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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 14,675 reviews
  • Pros mentioned:
    Game selection
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 is of course a great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say, it’s a great system. I have both the PS5 Gand the Xbox Series X. I started way back with the original Xbox and Halo. Currently I lean more to the PS5 because of the games coming to that system. I know that size is an issue but It’s fine for my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year and she’s still running like she’s out of box new and I’m a daily gamer for roughly 2-6 hours daily depending on free time. Shes easy to take apart and clean. The only downside I have to say at all is more user error but it took a moment on how to get the panels off the first time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing in specs and graphics,the sheer amount of games on astro playroom is amazing! War thunder on this game is amazing with the graphics. You can see the detail on the trees! It also has a modernistic look which i love!

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life, Size

    Rated 3 out of 5 stars

    Happy but not overwhelmed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent console overall but not a huge upgrade from the PS4 like I was expecting. First off its twice the size so make sure you have room for it and give yourself a few hours if youre transferring everything over from your ps4. I highly suggest hooking both up to your tv and your wifi network and then hooking them up together through your LAN cable for the transfer to do this. I tried doing it over wifi and it kept failing so dont waste your time. The controller has some really awesome features but it dies faster than my ps4 controllers did towards the end. Streaming services also have been hit or miss and buffer a lot or sometimes crash when watching shows and movies, never had that problem with my ps4. The kicker though in my opinion is Sony barely added any more memory to the console, after setup I had 667.2GB total which is absurd. I've read it comes with 1TB but thats not true. Youll have to shell out $150 or so for a new extended storage for this console as well because ps5 games cant be stored on your old ps4 extended drive but you can hook that up through usb and play/save all of your old games off of it. Sound quality and picture are excellent though and I'd recommend upgrading. Not really a choice in the end anyways right?

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Just take my money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and graphics. This system makes everything on my tv look better. The main reason I purchased was to play Spider-Man 1 and 2 and it did not disappoint. I will have to purchase more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happy or impressed with this console. It delivers on every front. I still can’t get over the zero to minimal loading times. You just get right into the game. The console is a joy to ise. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a huge upgrade from my previous PS4. The speed, the FPS upgrade, everything. As much as I love having the SSD for the added speed you get, I really wish it came standard with more than 1GB. A single GB just is getting to not be enough…

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one. Good upgrade from the previous one. Great picture and quality! Gaming effects are seamless. Console looks like on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads alot faster gameplay is alot smoother less glitches compared to ps4 graphics are awesome overall really good product just wish it had a bit more storage capacity for ps5 games instead of having to buy it separately and upgrade it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    My favorite console by far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and I love the design, the controllers are comfortable to hold for long periods of time and have good battery life. Love that it works well with the cell phone app to transfer screen captures too.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console runs great. Fast loading and downloading. It was fairly simple to figure out the new menus from the past console's. It's great i don't have to worry about discs because i got the digital so i have access to all the games i can get.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The ps5 is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen is amazing just in a loading screen your can tell how fast the play station 5 is. with the 4K you can really see you games like it’s real I recommend if you are a gamer and not not have a lot of time waiting for a game to load

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my luggage with my ps4 in it. I thought it was an opportunity for an upgrade! When i bought the console, the customer service sales rep was really friendly! Made sure i was happy with the purchase, he even checked to see if i had everything i needed to enjoy the ps5. Thank you for that! The PS5 is awesome! It doesnt heat up like ive read in some reviews! The gameplay itself is really good. Graphics are just phenominal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Console/gaming Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far one of the best consoles ever made,I own 2 gaming pc’s and the only reason I bought the PS5 is because GTA 6 will only be available for consoles on the release day SO no way I’m missing out that Lol, on the other hand if you can’t afford a gaming pc and you cannot wait until they release GTA 6 on PC then you should invest in the ps5 and play all the games and upcoming titles! At max Quality and high FPS Still working like a champ, no problemas at all, also the controllers is one of the best experiences ever, so immersive and nobody can’t compete with that. Cons: is the storage, you gonna have to invest on a 2TB SSD since the ps5 only comes with 800gb and games are heavy, so keep that in mind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Once in a life time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to own and experience PS - now after 15 years my girlfriend gifted me the best possible thing, which turned me again as child! love this product and thank you my love

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a ps5 and it is worth the money. I had a ps4 and everything was slow. The games arent fully rendered and is all blurry and low quality. After buying thisx, there was alot of improvement such as the quality and the speed to load in the game

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 what not to mention! stunning graphics and a powerful gaming experience. With its fast loading times and immersive gameplay, The console also has a wide range of exclusive games, A must-have device for all gamers out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been gaming 20 years and its amazing to see where weve ended up. Load times on most games are super fast and i love the dualsense controller. The haptic feedback in the triggers is something i never knew i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing not at all what I thought it'd be the exclusives and just the fast pace of going between game and home screen is smooth the controller is good light and comfortable just everything about it is good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best game system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing purchase. The graphics to the sound of it is the best . They way it so quite and just light weight ! I finally upgraded to a ps5 this year and it was definitely worth it ! Sony keep doing your thing !

    I would recommend this to a friend