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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 14,674 reviews
  • Rated 5 out of 5 stars

    Best Console In The World!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is a beast of a console. The load times alone make it worth buying because you only have to wait like 10 seconds for levels to load. That is so great and very convenient. There is a lot of space to store games plus if you're like me and you have a lot of old PS4 games you can get a extended memory added to it or even internal memory like some people do. You can watch all types of media on your PS5 and listen to music as well. The list goes on. I'm still learning the capabilities day by day but its an excellent investment. The best investment that I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The PS5 is truly ahead of its time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a true generational leap, offering incredibly fast load times and an innovative new controller that can change the way games feel.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Sony fan till I die

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs extremely well with absolutely no issues. Everything loads so fast now compared to PS4

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever released very fun have used it every day since i got it and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is amazing. It has super fast load-in times and does not sweat at all no matter the game you are playing (unlike the ps4)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've never seen one in person, they're absolutely huge, and they look like a giant pistachio. They run great though. Very little noise and it doesn't seem to heat up the room like the Xbox does. The exclusives are fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good System/ Not without Flaws

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Playstation fan I've had every single new model release since PS1. I don't want to say I'm disappointed But PS5 is definitely not what I would have expected for everyone going crazy over it and paying twice and 3 times the value. Its huge like absolutely ridiculously huge. The design is kinda cool but its also kinda stupid. Make sure you have a spot to put it because its the size of a Sound bar subwoofer. I bought the Disk model simply for more flexibility on where I can purchase games and if I decide to use a blu-ray or dvd , (since it takes up so much space might as well serve multiple purposes.) As far as Functionality the menu is a bit different but not where you can't figure out things as a PS gamer. The Controller is ho hum feels kinda cheap honestly. Buttons are loose right off the bat, speaker sucks and takes multiple steps to get game chats to go back to the tv. A bit ridiculous. It is nice that you don't need a head set. But you should get one because the Controller sound is awful. PQ is really good. Loading times are definitely an improvement vs my PS4 Pro But honestly that about it. The games that are out to me are crap. Give me Red Dead 3 ,Mafia 4, GTA6. Seems Playstation was just trying to suck people in by great PQ but not quality games. Seriously I'm not playing Spider-Man. Glad I paid $500 because PS5 is definitely not worth a cent more. Maybe I would give it a 5 star rating if it was smaller had a better quality controller provided without having to spend another $200 on the Pro controller. Which honestly seems worth it. Better audio setting options without going through hoops to set up preferences. But this is a Playstation Gamers only option. So here we are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: A Next-Gen Marvel: PlayStation 5 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduction: The PlayStation 5 (PS5) has undeniably taken the gaming world by storm since its release. As a proud owner, I am thrilled to share my experience and provide an in-depth review of this next-generation gaming console that has redefined immersive gaming and pushed boundaries like never before. Design and Build Quality: The PS5's design is a bold departure from its predecessors. Its sleek, futuristic appearance with its curved white panels and black accents make it an eye-catching addition to any entertainment setup. The console itself is larger than previous PlayStation models, which may require some consideration when planning its placement. The build quality is exceptional, with solid construction and attention to detail. Performance and Graphics: Powered by a custom AMD Zen 2 CPU and a cutting-edge RDNA 2 GPU, the PS5 delivers impressive performance that truly sets it apart. Games load incredibly fast thanks to the ultra-fast SSD, minimizing wait times and immersing you in the action almost instantly. The console supports up to 4K resolution and 120 frames per second (FPS), offering breathtaking visuals and fluid gameplay. Ray tracing technology adds a new level of realism, enhancing lighting, reflections, and shadows to create visually stunning worlds. DualSense Controller: The DualSense controller is a standout feature of the PS5. Its ergonomic design and haptic feedback technology provide an immersive experience like no other. The adaptive triggers add a new layer of interactivity, offering resistance that varies depending on in-game actions. This feature enhances gameplay by providing tactile feedback, making each interaction feel more realistic and engaging. Game Library: The PS5 boasts an impressive lineup of exclusive games, including titles like "Demon's Souls," "Ratchet & Clank: Rift Apart," and "Returnal." These games showcase the console's capabilities and take full advantage of its hardware features, offering stunning visuals, fast load times, and innovative gameplay mechanics. Additionally, backward compatibility allows you to enjoy a vast library of PS4 games, ensuring a wide range of gaming options right out of the box. User Interface and Features: The PS5's user interface (UI) offers a streamlined and intuitive experience. Navigating through menus and switching between games is seamless, thanks to the console's powerful hardware. The new Control Center provides quick access to various features, such as game screenshots, video recording, and system settings. The console also supports 3D audio, further enhancing immersion by delivering spatial sound that enhances gameplay and adds depth to the overall experience. Conclusion: In summary, the PlayStation 5 is an extraordinary gaming console that showcases the pinnacle of technological advancement. Its remarkable performance, stunning graphics, innovative controller, and extensive game library make it a must-have for any avid gamer. While the console's larger size may pose a minor inconvenience for some, its visual appeal and exceptional gaming experience more than compensate for it. The PS5 represents a true leap forward in gaming, setting a new standard for the industry and providing endless hours of entertainment for players worldwide.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, load times are unbelievably fast, fans sound is nearly nonexistent. A legitimate upgrade to the PS4 that could use more base storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with my purchase. The new controller is amazing. It feels great in hand. As far as graphics go, I'm blown by how good the games are! No regrets with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this ps5 console is way more faster than my old ps4 console. The load times are awesome and the graphics are great too player look real.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best thing you could buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of even buying this until I saw what it could do it has probably one of the best games and features even game aspects I thought I could only see on Xbox yeah it might be expensive other than a Xbox series s but the things that come inside the box including the console the controller with a charger which is one of the best things and everything you need to set up the PlayStation don’t forget the awesome numerous games like Spider-Man 2 and God of War this is really worth its price sense it lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Happy husband, happy life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with my purchase! My husband have been wanting this since the release but never got a chance to get it since he’s always thinking of our basic needs. Lately I just felt like he’s been super stressed with work and life. He’s the best and responsible husband ever and I remembered how playing video games makes him happy. I want to see him enjoy life again and do what he loves to do, that’s why I got this for him on his birthday. It’s worth every penny seeing how this console made him very very happy! If you’re looking for a sign to reward your partner, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using this for a few months I have had no issues at all, spider man and every other game I've ran on it, runs smooth, and most importantly, the controllers are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving the ps5. Controller feels amazing and the graphics look incredible. Great selection of games

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From its extravagant but elegant design, its comfortable DualSense controller and its stellar 4K graphics, the PS5 is an important improvement over the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    System is amazing. Storage lacks. Wonderful overal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is top tier. The graphics are amazing even without a 4k television. The only downside is the storage. But the system is worth buying the external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of storage, but itherwise, this is a huge upgrade even from a PS4 Pro. The graohics are spectacularn. Backwards compatibility makes most games PS4 available and upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really makes some games look and feel better, only complaint is that the controller dies a little too fast. But at the time of this review theyre going for 50 bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Greay game console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is expensive but best present to a well deserving gamer. Great surprise, ease of use. great gaphics fast load and amazing game play selection. we opted for ff16 immaculate

    I would recommend this to a friend