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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 14,674 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Better than PC with Geforce RTX 2xxx/3070 series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my PC gamer and bought Ps5. It was the best choice in my life. This device is fast and ultra silent, graphics better than my old rtx 3060TI. Super happy with this video game.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever...the graphics are amazing and is better than a xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best Next Gen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my pc up for this , I enjoy simple gaming without having to worrying about temps and ect . Graphics are amazing for Spider-Man 2 it’s insane !

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    The best yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the ps4. Performance is better, looks are better, display quality is better. I personally think it’s overpriced, especially for the amount of space it comes with. We all know how big these games are today… a lil bit of a ripoff. I would definitely lookout for sales to buy it. But overall I really like this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Son loves it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his bday and has been super happy ever since!! Unfortunately for me I havent seen him much lol Great graphics, decent price, happy customer!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    The playstation 5 a major step up from the ps4.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the ps5 2 - 3 days ago and i gotta say the ps5 is worth every dollar so far its quiet fast and just an amazingly beautiful console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    A Beautiful System!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design for the console is very elegant and fits right into my electronics cabinet. It runs so smoothly. I'm extremely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Console System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and modern system, great graphics, nice controller and user friendly. Very happy with this purchase and would recommend it as a Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I spent the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned a game since my PS3 more than a decade ago. I was balking at the price, but in a moment of weakness clicked and ordered it. So far I have played racing, sports, and combat games on it. It is easy to use, easy to hook up, and a bit frustrating when you have to establish online accounts to play games. I like that you can put it upright or on its side, as on its side is the only way it works with my furniture without building or buying something new. I still am not playing it a lot, but it should last long enough to get my money's worth out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best console out there

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out right now, very fast, reliable, kind of bulky but still easily placeable for aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best PSP ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my kids, but, I use it more than them. Best resolution/graphics, is super fast (our- is the digital version), a nice look at the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever had. Run quiet, smooth and have had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best system since the last one came out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best graphics in the business hands down. Would definitely recommend and the price is not bad. Loads super fast and the technology is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a ps5. Havent had any issues. Easy to clean fans and maintain. Just get ahead and buy another storage device to install internally

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Good bye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bye Playstation 4 hello PlayStation 5!! Best decision I made! Graphics are incredible, load time is fast & download time is speedy! Love the controller, game play is more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    A great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PlayStation 5 I have no complaints at all. I've had it for over a month now. It doesn't crash like the PlayStation 4 did. Graphics are beautiful it runs fast smooth. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next step in gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads time for games are crazy fast. Runs whisper quiet. And has some killer exclusives. The only con is that it takes a lot of space on your entertainment center or desk.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Happy to finally get my hands a PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Jedi Survivor and Spider-Man: Mike’s Morales to go with the system. So far it’s been extremely enjoyable. I didn’t realize this, but I was also offered a free game download when setting up the system (Great options, too! I went with the new Crash Bandicoot.) Astro Bot is an adorable and super fun free game/demo. It’s also a great into the the new Dual Sense controllers, which work as great as they feel. I love the haptic feedback. Been playing a good amount over summer and have yet to have any issues with overheating or anything like that. Really glad I finally got my hands on the PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a happy series x owner, I wasn’t entirely sure if I wanted, or needed to purchase the PS5. Boy am I glad I did. It feels so good to go back to my PS4 favorites and get to play them again with a PS5 upgrade in resolution and fps. I absolutely love the adaptive triggers of the controller. Playing resident evil 2 again, and feeling that resistence as I pull my weapons trigger adds a whole new layer to the game. Xbox should really adopt this feature. I still love my series x, and the xbox game pass (cant wait for Starfield) but I’m very pleased with my purchase. Great system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to buy a PS5. Super impressed, amazing graphics and very fast. Best buy is offering the highest trade in for PS4s out there.

    I would recommend this to a friend