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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Switch! And I dont mean Nintendo, either….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much more really to say or add to what’s already been said about how awesome the PS5 is since it’s launch. Everything is true! I sold my Xbox Series X after I was able to finally get a PS5 recently and its been a refreshing change. I have always been a Xbox guy and from time to time I’d pick whatever iteration of PS was out that year, but was never truly impressed and would return it or resell it later. But, not this time around as I sold my xbox and all the games and accessories I had for it to start fresh with the best PlayStation ever to be made. I am vwey happy to have made the switch and buying a new OLED TV makes the PS5 that much better (for me)

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece, still working and giving good speed with the controller and video

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a well deserved upgrade from the PS4. While Sony has not reinvented the well, certain technical upgrades have contributed to the creation of an immersive and fun experience. I had zero issues, the sound was on point, the picture was amazing and the controller easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great System. Son loves it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It runs fast and smooth. He hasn't complained of lagging since we ran a hard line internet connection. Great system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console lots of fun some great games the whole family enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy and I love it so much. Runs all my games smoothly and i dont have to hear the awful sound of my old ps4 fans on their last leg. Definitely worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play and easy set up, I’ve had it for years and still works great, definitely recommend having a Ethernet plug in for downloads and playing online

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One word Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing short of fantastic. Bombastic. Ecstatic. Fanatic. Words to describe the feeling of unboxing the holy grail of home systems. Stupendous. Tremendous. Exciting. Inviting. Amazing. Blazing. Words to describe the engineering. And finally, just plain worth it. The long wait coupled with how hard it was to get during pre & post pandemic, this is a homerun Sony! So run, dont walk while this system is still available. You can thabk me later. Worst case, you have the best looking piece of art on your entertainment center, ooooooooooh yeah! (MACHO MAN RANDY SAVAGE voice)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and amazing graphic. Gifted it to my brother and yr loved it so much. Best Buy also gave 2 year protection and amazing pricing love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best PlayStation yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best PS that Sony has ever made. While I do miss the simplicity of the PS3 and the games not needing huge downloads to be playable (rural areas have horrible internet, thus taking a long time to download updates) I like that the PS5 can play the types of games that make me forget its a video game during cut scenes. The graphics feel more like a movie and this console runs them flawlessly. Since my PS4 was having fan issues, I decided to buy myself a PS5 so I could play all my PS4 games. I don’t regret it. It’s an amazing console to own along side my XBox Series X. Perfect combination.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent Gaming System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an avid Xbox fan and user ever since I got into gaming, and I wasn't really needing a new gaming system, but I really wanted to play Baldur's Gate 3. I must say that I have definitely been missing out! This PlayStation loads games so quick, there is hardly any lag, the resolution is beautiful, the list just goes on! The only downside I see with it is the size of the system. I have the version with the disk reader, and it is definitely a lot bulkier and heavier than my previous Xbox. But everything else is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5 console is AMAZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! A significant upgrade from the PS4. Loving the feel of the new controller. Graphics are great with an assortment of fan-favorite games to pick from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery (3-4 days), the package was damaged but ps5 was ok. The console itself runs great and there is absolutely no noise at all. Very significant upgrade from my old ps4 pro

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. It is much bigger then some of the older consoles, but the graphics and visuals are amazing! Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly has better Graphics and options for the console. Ganes look way better, and the controller is just flat out awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 a beautiful game system and is so quiet compared to the ps4 games look just as beautiful in 4K the controller really adds to the immersion.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest PlayStation by far ! The graphics on my tv look so amazing . I love playing apex legends and the ps5 runs so smooth

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    First legit gaming system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad this was my intoduction to gaming systems outside of the nindendo switch. Games look incredible and it runs pretty well as far as i can tell. No complaints im satisfied :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing Purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works 100% better than I could have ever expected! The Ps5 is one of the greatest systems I have played with in a very long time and I can honestly say I am more than happy to have shopped with Best Buy for it. Best Buy allowed me to have my new console within 1 hour of my purchase which is more than convenient when you ache to play new video game titles like me. My shoppings with Best Buy have started here and will continue on much further. This is an amazing company and I recommend everyone to shop from Best Buy!

    I would recommend this to a friend