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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 14,674 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade in performance from the previous ps4 console! Our family is loving it. Great purchase. Will just need to upgrade storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is big upgrade compare to the PS4. The noise I get from the PS4 was too loud compare to the PS5. And the controller feels good to use also a big upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Nothing better than New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with it works as intended I game on pretty much 24/7 no overheating or nothing I recommend if you're tired of your jet engine PS4 I know I was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the load times, the interface and the customization thats available online for this console. I do wish it came with more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PlayStation 5 Gaming System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this gaming system! The controller fits great in our hands and the graphics are amazing. We love everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Amazing Tech!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Fast, Dual Shock controller is an amazing piece of technology. Graphics are awesome. Backwards compatibly is great for some older games. Get one if you have a chance. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Gaming Console for Every Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gaming console for my house. This is my 2nd PS5 in the house. Everything is smooth and the graphics are out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well worth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load times are super short and the overall performance is amazing. I recommend it to anyone wanting to step up their game.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Very fast load up times. Excellent audio and video controls. The controller is also an improvement over PS4

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5 i use it all the time.i cant wait for the ps6 to come out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    PS5 is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to upgrade to a PS5 for some time, and it did not disappoint. It's easy to set up, very fast, great graphics, intuitive, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Reminds me of the PS2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was skeptical but the PS5 is great. Graphics and frame rate is high. PS4 games run better and the dual sense controller is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for two years, almost 3 and it still works great. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I say this is a better choice over Xbox Series X, though if you never had an Xbox one, I say go with the Series X for some of its improvements over PS5. Cons 1) Low options of purchasing classic games. 2)Memory It says over 800GB, but 200 is for system updates. Wouldn’t be too bad if not for the fear that newer games take more GB. Pros 1)Great controller 2) More game options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power and performance. Short load times and lack of actually needing the disc inserted once games are installed makes it very convenient. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I got the ps5 was because my ps4 quit working. But each generation on the playstation, I always love the improvements or whats new. If I had the funds I honestly would get another one because I just love the resolutions of my games and I'm a sucker for great graphics and nostalgic graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged for Spider man edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this once I saw they had a bundle with the new Spider-Man game for the same price. Great deal!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console out there. I can play so many games with great fps and without overheating. Though storage capacity is a bit iffy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's great. I like the design, and I'm able to play all the games on it. My one tiny complaint is the storage, I wish it had a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS5. What else is there to talk about? Lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen model. All or most games run 60fps now and up to 4k depending on developers. Great build, little to no coil whine sound. Easy to disassemble to clean the dust out.

    I would recommend this to a friend