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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The PS5 is a great console :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new PS5 when my digital edition PS5 stopped working (HDMI port stopped working randomly, possibly caused by lightning damage -- the eventual diagnosis was a "bad decoder chip). Prior to receiving the diagnosis information, I went ahead and purchased a new PS5 since I didn't have much hope for my old one being repaired. Since the disc version was available in-store, I ordered it for pick-up. So far it works great and I am excited to continue my games once I get everything re-setup. I just moved last week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    **PS5000**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2023-2026 still running strong as day 1 in vertical position, don't skimp on disc model. Digital games did horizontal on the PSP GO...meh what could go wrong on a box with no resale equity. Controller must be made of Vibranium or Adamantium LOL cause I could have a short film on my controllers drop life! Keep up the good work Sony!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 was absolute game-changer! The graphics are mind-blowing, the loading times are super fast, and the controller is incredibly immersive. It's definitely worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level

    Rated 5 out of 5 stars

    PS5: Everthing I Hoped For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 console is everything I had hoped it would be: - fast loading, playing times - quite operation - available disc space to save games Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price very good quality very fast product

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5 Digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my daughters PS4 to the latest and greatest PS5. It’s a night and day difference. It performs much quicker and quieter than the previous generation. Definitely recommend upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and Amazing Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Digital Edition is a gaming marvel. It delivers stunning graphics and smooth gameplay, thanks to its powerful hardware and SSD. The absence of a disc drive makes it sleek and compact, perfect for those who prefer digital downloads. The DualSense controller enhances immersion with its haptic feedback and adaptive triggers. The console's user interface is intuitive and responsive, offering a seamless gaming experience. While the lack of physical game compatibility may be a downside for some, the convenience of an all-digital library is a major plus. The PS5 Digital Edition is a must-have for tech-savvy gamers seeking cutting-edge performance and a streamlined gaming ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever! Amazing performance and design. I love how the graphics look and the gameplay is really smooth. Definitely a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal next gen console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5. The graphical jump is impressive and the reactive controllers are another layer that adds to the immersion. Would recommend for anyone who loves PlayStations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life, Heat dissipation

    Rated 4 out of 5 stars

    A great but flawed console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but can get a little hot. The controllers are great but a tendency to get stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Didn't think it was gonna be this awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the hype is real. Although it's huge and bulky, it looks good in the living room. super fast and the controller feels amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Sony PlayStation Great purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the PlayStation. The games are great. The graphics are phenomenal. Worth every bit of the price. The package was a great value. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say about the PS5 that has not already been said? This machine is incredible. Having upgraded from PS3 this upgrade is mind blowing where graphics are incredible and games run so smooth and fast. Current gen gaming truly is jaw dropping. I do with could be backwards compatible for older games like PS3 (it can play PS4). But it's clear the reason is intentional with so many developers remastering the old games that Sony didn't want to risk that. Also with could play CDs as well like old systems could for added flexibility but that's just nitpicking. This system is a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Epic upgrade from PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing product! Works excellent, and it doesn’t get too loud like the PS4. The only downside is that it stands upright instead lay down, but it’s ok

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best image and colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the improved graphics, design and image. Much faster too. 100% satisfied You can enjoy much better all your games. The look so real screen colors are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Absolutely brilliant, what's there not to like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to get it at retail for a while, got it checked out and ready to pickup before Christmas. An absolute update from last generation and exceptionally cool design. An essential upgrade for Playstation fans.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best choice i made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i expect sony to realse. Runs smooth the and the way feels and how the UI is made. Really fast and how you can change the panels on the ps5 is something that is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best. Gotta upgrade the internal memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is the GOAT. I wish it had more storage, at least 2 tb instead of 1 (Which is actually like 830Gb) so I bought an SSD for it. Games are too big nowadays for just 800 Gb of internal memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    PS5 console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system awesome graphics was a bit annoyed that one of my controllers is already having issues in less than 5 months of use but definitely the best game system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Another success for Sony.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console with a range of exclusive and multi platform games perfect for everyone. Storage and controller battery life could use some attention but otherwise, too notch.

    I would recommend this to a friend