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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Entertainment Weekly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Great for entertainment and game night with the fellas or family. Keeps the family engaged after a movie night, plus I don’t have to switch to other streaming services through the remote because it’s all on one device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good game console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always get an X-Box but my daughter really loves this game console. It is kind of big and weird shaped , but as for the graphics and functionality, it is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    My favorite console of all time!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite console of all time! I would highly recommend. Graphics and load time are amazing I love it! Get out there and pick yourself up one

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 is the epitome of next gen gaming. Load times have never been faster, graphics are up to par, and a console has never been more user friendly. The time is now to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Excellent Gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even without a 120 Hz refresh TV with the solid State Drive loading times are still a lot faster plan on getting a updated TV with 120 Hz 4K looks great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to its massive internal fan and large vents along the inside of the chassis, the PS5 stayed cool and mostly quiet during my time with it. I rarely noticed any noise coming out of the console, even as I spent hours exploring Astro’s Playroom or webbing up crooks in Spider-Man. I did notice some rare moments of audible noise when running Star Wars Battlefront II, and could hear discs spinning pretty loudly when I first put Blu-rays in the machine. But compared to the jet-engine-like noises that come out of my PS4 when simply downloading a game, the PS5 is blissfully quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5 is a tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big quiet and stunning graphics, great game line up compared to my series x as they have fallen short with next gen games i felt like this was premium buy by far compared to xbox SX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun stuff, easy to get started

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most recent consol purchase was a steam deck. The PS5 is so much more straight forward and easy to access, as well as a powerful/dedicated game station. Fun stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 years and love it the PlayStation exclusive make it worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife, happy ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen graphics will take me and my gf into the next level of gaming. Because she had a ps4. So, subsequently the ps5 is the next level. She’s not super thrilled, about it not having the disc drive. If you want to have a happy life, make sure the wife is happy with a disc drive. That way she can watch her old Harry Potter blu rays all on one device. If you stick with just the digital, she would have to plug in the power and hdmi cord back into the ps4 to watch said blu rays. So I suggest you find out if she has Blu-ray’s before you make the digital purchase. It’s better to spend more money up front, and not have this conundrum. The color is cool. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing graphics, worth the upgrade. So glad best buy could help

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot faster, better ui, and a more timeless experience than both it's predecessor and it's competitors with it's beautiful design and the most modern games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My controller stopped working after a few month, other than that, I love the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My take on the PlayStation 5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works very well. It runs smooth. Big upgrade from Sony’s previous PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Best Console In The World!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is a beast of a console. The load times alone make it worth buying because you only have to wait like 10 seconds for levels to load. That is so great and very convenient. There is a lot of space to store games plus if you're like me and you have a lot of old PS4 games you can get a extended memory added to it or even internal memory like some people do. You can watch all types of media on your PS5 and listen to music as well. The list goes on. I'm still learning the capabilities day by day but its an excellent investment. The best investment that I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of my bucket list items and boy am I glad. Lots of games to play and with playstation pass it opens up a lot more games and with discounts as well. A Definite buy.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 4 out of 5 stars

    Dream came true

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "PlayStation 5 revolutionizes gaming with unparalleled power and speed. Its cutting-edge hardware ensures stunning graphics, swift load times, and immersive gameplay. The DualSense controller offers tactile feedback, heightening sensory engagement. A robust game library, including exclusives, showcases the console's capabilities, making PS5 a gaming marvel and a next-gen powerhouse."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good games there no problem noting wrong with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Much faster than previous models, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Very fast and cool looking. Thr controllers are better than Xbox controllers and the controllers being rechargeable is a plus.

    I would recommend this to a friend