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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 14,674 reviews
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    So glad i bought this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a awesome buy im so pleased with this purchase thr whole family plays the graphics are cool the controllers are easy to use thank you bedt buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, doesn’t overheat easily and runs fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is awesome. It is well made and the look of it is amazing! Very easy to set up and use. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5 graduation gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ps5 as a graduation gift and my kids love it... its been a great entertainment addition in pur home... the speed and graphic quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5/5 Stars, Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend's birthday, and he couldn't wait to get it set up! Runs so smoothly on our 4K TV, and he no longer has to worry about lag ruining his game.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade for my ps4 the controller feels nice. Also like the exclusive games pretty fast to. Just overall runs better

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Gimme 4hunned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console. Runs fast and clean not noisy and no lag. However the storage is limited without the expansion and the controller dies kinda quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the ps5 fives up to it's standards. Not a regret in my purchase at all love this thing!. My kids love it too, and just the sound and image is so much clear and better and louder. A thousand percent recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Its so so for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike that it only has so much storage space but other then that everything loads very fast and quick very clean game play

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Still favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still my favorite console on the market! Can really keep up with todays games. Nothing cheap feeling or flimsy about it. A beautiful gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best PlayStation yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing design, great performance.Graphics is also excellent with the right TV

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Better than XBox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very smoothly and looks imposing on the TV cabinet. I have been playing Spider-Man almost exclusively, and it may be the best video game I have ever played.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It loads fast and games look really clear on the tv screen. The fan is a little louder than expected (louder than an Xbox), but otherwise great product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves PS5. The graphics are amazing. Our only complaint is the amount of limited storage it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase. Games and media all rolled into one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and runs amazingly, great game selection, easy to figure out, and the customer service was good and made things easy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an amazing product i would recommend this as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man the speeds of this are so crazy. Had it almost 10 months now and still can’t believe it. Runs sooo smoothly too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    It's a PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PlayStation so you kinda know what you're getting. I was very pleases with the graphics on my 4K tv, excellent. Needs a bigger drive though.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    It's Playstation what else you need to know!?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had PS devices since the first release but thanks to scalpers took me.a.while to get a PS5, the wait was worth it! I've been using series X as a first time Xbox user, I love it but the feeling I get when holding a PS5 controller is hard to describe, unfortunately the series X has not getting any of my love after getting this console, if you can wait for the pro version of this game get this! You won't regret it! Only con so far it's the included storage, specially if you also get games digitally which I do had to import the PS5 versions from my PS4 games haha

    I would recommend this to a friend