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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 14,675 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for me but my son wanted one. So gave him mine. Ps5 is a great console. A bit bulky but it still a great console

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great but has too limited storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. It's fast and easy to setup. The only bad side is that it only has 800GBs of storage which leaves only more or less 600GB of free storage for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5 console is quiet and works great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PS5. I bought this for his highschool graduation gift and he plays it all the time. It works great and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want a powerful, “next-gen” gaming console that feels future-proof

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Everything to expect from a Top End Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I enjoy the fact that the fan isn’t that loud as the predecessor and you could barely hear it on high performance games like Spider-Man 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy husband, happy life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with my purchase! My husband have been wanting this since the release but never got a chance to get it since he’s always thinking of our basic needs. Lately I just felt like he’s been super stressed with work and life. He’s the best and responsible husband ever and I remembered how playing video games makes him happy. I want to see him enjoy life again and do what he loves to do, that’s why I got this for him on his birthday. It’s worth every penny seeing how this console made him very very happy! If you’re looking for a sign to reward your partner, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this ps5 console is way more faster than my old ps4 console. The load times are awesome and the graphics are great too player look real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of storage, but itherwise, this is a huge upgrade even from a PS4 Pro. The graohics are spectacularn. Backwards compatibility makes most games PS4 available and upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works well and runs smoothly. I have owned every playstation console and it didn’t miss

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Better than PC with Geforce RTX 2xxx/3070 series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my PC gamer and bought Ps5. It was the best choice in my life. This device is fast and ultra silent, graphics better than my old rtx 3060TI. Super happy with this video game.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and design! Also, i love the fact that i can download games and also play thrm from the disc! Its helps me get all the good sells!!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 rocks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my PS5 about 2 months ago and it was an amazing investment. My favorite thing about it is the load time. It’s so fast. I highly recommend this and Best Buy as the seller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Love Sony.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's birthday. It was super easy to transfer data from PS4 to PS5 just took a long time. I suggest doing it overnight if you have lots of data. Graphics are great. Only two issues I have is the size of the console is ridiculous... We all know they have the technology for a slim and it's a month making scheme to release the giant console first. Second the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    This machine is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are awesome! DVD clarity for movies is also wonderful! Super fast downloads, connects well to Wi-Fi and has such a cool design. Love this PS5

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From its extravagant but elegant design, its comfortable DualSense controller and its stellar 4K graphics, the PS5 is an important improvement over the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Highly Recommends

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my system! Best thing! Love the look of the PS5 as well. Pick up was great I was treated with kindness as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console, I’ve used a PS4 pro for about five years now and it was time to upgrade. Super quiet, great quality controllers and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The best one yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic system. Its so fast. Everything is smooth. Its ridiculously easy to upgrade the hard drive....make sure you update firmware before upgrading hard drive if you are doing it fresh out of box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fluid platform that does not disappoint.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a platform that brings gameplay, entertainment and, social connectivity bundled with a host of system features. Couple that with numerous accessibility tools; such as “voice preview” to control, navigate and, manage your console all with your own voice. It’s a power house and adding a PS PLUS membership only further extends the viability with cloud streaming titles and monthly benefits. Worth the time and money spent 9/10.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get my hands on one for retail and even tho like 2+ years later after launch, I am impressed! Graphics are amazing, sleek design, and download speeds are lightening fast.

    I would recommend this to a friend