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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 14,674 reviews
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and transfer from a PS4. Beautiful graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best console ever, fast, powerfull and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5. Been a complete upgrade over the ps4 love the way the controller feels and the gameplay is overall smoother

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    If you won’t good game buy this game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it is a good game workgood you can play hours

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ps5 fast, only complain is more storage is needed. Easy upgrade just get an ssd and pop off the panel and take out one screw

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Top Notch!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible system!! Wish the storage was bigger, but the SSD add-on feature makes up for it. Graphics and controller are so awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. So much faster than my PS4. The graphics are way better and the ray tracing looks amazing. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sons favorite gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PS5 for my son for his birthday. He absolutely loves it. It performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation forever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazes me to see how far gaming has come. The load times are incredible and the graphics they have now are crazy and they're only going to get better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console best there is.Runs perfect looks clean.Could have more storage but still best console out there

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Grandsons birthday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our 13 year old grandson, who had been saving up for over a year to purchase this. He is very happy with the graphics and the speed that it possesses.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Hands down best console generation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is so innovative and powerful. Sony really knocked it out of the park with this system. Zero load times and no fatal flaws. You can’t ask for a better system then this.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The best console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the GameCube and PS2 and Switch are my top 3 favorite consoles of all time. The PlayStation 5 comes in and sweeps the competition. Staying at 1st place. I got it when it initially came out. I love my PS5, gaming on it is so much fun and the controller is insane, featuring haptic feedback, the adaptive triggers, it just feels amazing. And the controller also feels premium. Everything about this console is just amazing. And I highly recommend to anyone this console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, excellent graphics, I’ve never had any problems loading any games or listening to any music cut in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from ps4. Great graphics, fast loading and smooth play

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next gen upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice design albeit a little bulky but it plays all the current gen Playstation games on top of the precious ones.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking fast, Great picture on my 4k TV. I like the controller. Will be upgrading storage with 2T internal SSD soon. After I get some more PS5 games. PS5 is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Pure Perfection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you want a gaming console that has absolutely amazing game exclusives? Do you want to feel like you literally have the power of God Himself in your very own palms? This is the console for you! It comes with an absolutely fantastic DualSense controller and with amazing haptic feedback! You will literally feel absolutely amazed! The video games are breathtaking, gorgeous and mind blowing, with 4K 120fps (and up to 8K) game quality. This console will literally make you moan from its absolute satisfaction and vibrations!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best PlayStation so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a much better upgrade from the PS4 than than the PS4 was from the PS3. You get high end PC quality graphics at a much lower cost than a gaming PC. The system is very quiet even at full load, as opposed to a PS4 that sound like a plane about to take off. The new controller is also a big improvement in the comfort department. The hard drive capacity is a bit disappointing; it should be at least 900 GB of usable space for a fresh system, but it is only 667 GB. So you might have to upgrade the hard drive if you keep a lot of games installed at once.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Polite and Easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my PS5 to upgrade from my PS4 and everything went very smoothly. The transfer of information / Data was very user friendly. Graphics, Audio and Processing speeds are noticeably improved from the previous edition. Highly recommend taking your gaming to the next level with PS5. The staff at my local Best Buy location was very helpful. They politely assisted me in purchasing the new PS5 and warranty. Because of this, my first and only choice when purchasing major appliances and electronics is best buy!

    I would recommend this to a friend