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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 14,675 reviews
  • Rated 5 out of 5 stars

    Best thing you could buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of even buying this until I saw what it could do it has probably one of the best games and features even game aspects I thought I could only see on Xbox yeah it might be expensive other than a Xbox series s but the things that come inside the box including the console the controller with a charger which is one of the best things and everything you need to set up the PlayStation don’t forget the awesome numerous games like Spider-Man 2 and God of War this is really worth its price sense it lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system its really fun I've been thinking of upgrading to pc gaming for more of a challenge lately as i dud brake a couple controllers and been using kb&m for a little ps its even more fun and easy

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Love this playstation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games System. Loved having it, it's runs Smoothly the interface i easier Navigating ture. Controller feel good in the hands, it's nothing like it before

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 get yours …..I got mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is everything that I thought it would be, smooth, great graphics and the controllers are sleek. The console itself is kind of big but it’s not a deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Good bye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bye Playstation 4 hello PlayStation 5!! Best decision I made! Graphics are incredible, load time is fast & download time is speedy! Love the controller, game play is more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chef's Kiss for the PS5!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!! I've been trying to for months to get my hands on a console, and this was well worth the wait!! Magnificent graphics for the games, (Taking my time with RE8 and loving every second of it.) can't wait to pop in Dead Space '23 this weekend. Also love how pushing the home button on the controller will start up my smart TV and go right to the PS5's main menu. I purchased a media remote as well, which is really fun when I just want to go to a streaming platform (it has dedicated buttons to go straight to Netflix, D+, Spotify, and YouTube) or just navigate a movie menu on a Blu-Ray. I'm loving every second of this console!!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sleek and great games available to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life, Size

    Rated 5 out of 5 stars

    Lucky snag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, ive been an xbox fan for so long but there are some PlayStation exclusive games that I enjoy from back in the day. When I got the PS5, it honestly blows me away. The console itself is huge, but so is the performance and the graphics. I own both the Xbox Series X and the PS5, the xbox still has a bit of an edge over the ps5 when it comes to controller battery life and pro controller options, but im excited to see what the edge controller will do when its released.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    11/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchased if you had a ps4, faster loading times, better resolution and overall a better experience, especially for the ps5 exclusive games coming

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second game system; the XBOX series S being my first. I love the quality and the ease of game play. I absolutely love my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I spent the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned a game since my PS3 more than a decade ago. I was balking at the price, but in a moment of weakness clicked and ordered it. So far I have played racing, sports, and combat games on it. It is easy to use, easy to hook up, and a bit frustrating when you have to establish online accounts to play games. I like that you can put it upright or on its side, as on its side is the only way it works with my furniture without building or buying something new. I still am not playing it a lot, but it should last long enough to get my money's worth out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best gaming console yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how incredible the games look. The console and controller look really futuristic and definitely fit in my set up. The exclusives never disappoint either !

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Sony fan till I die

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs extremely well with absolutely no issues. Everything loads so fast now compared to PS4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Switch! And I dont mean Nintendo, either….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much more really to say or add to what’s already been said about how awesome the PS5 is since it’s launch. Everything is true! I sold my Xbox Series X after I was able to finally get a PS5 recently and its been a refreshing change. I have always been a Xbox guy and from time to time I’d pick whatever iteration of PS was out that year, but was never truly impressed and would return it or resell it later. But, not this time around as I sold my xbox and all the games and accessories I had for it to start fresh with the best PlayStation ever to be made. I am vwey happy to have made the switch and buying a new OLED TV makes the PS5 that much better (for me)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old ps4 for this one and I'm so glad I did, its a game changer and I love the new look

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game I will say that after having a controller a while it gets stick drift on harsh players

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy now regret later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great still working very good we all use it in my household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to finally get my hands a PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Jedi Survivor and Spider-Man: Mike’s Morales to go with the system. So far it’s been extremely enjoyable. I didn’t realize this, but I was also offered a free game download when setting up the system (Great options, too! I went with the new Crash Bandicoot.) Astro Bot is an adorable and super fun free game/demo. It’s also a great into the the new Dual Sense controllers, which work as great as they feel. I love the haptic feedback. Been playing a good amount over summer and have yet to have any issues with overheating or anything like that. Really glad I finally got my hands on the PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best system since the last one came out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best graphics in the business hands down. Would definitely recommend and the price is not bad. Loads super fast and the technology is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Timeless games, powerful machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Xbox and not having played PlayStation since the 2nd iteration, I wasn’t sure what to expect. That being said, I’ve been throughly happy with my Ps5. Seriously such an amazing console, I made the switch because of the exclusives and I’m glad I did, the game selection is top tier with amazing exclusives to sink your teeth into. Purchased the Spider-Man game alongside and I’m super hyped for the second game to release. All in all, this is the console to buy.

    I would recommend this to a friend