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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 14,674 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good gaming system overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic system no doubt, though honestly, if there's nothing exclusively on the PS5 you just want to play then the PS4 (which I also have) will serve just as well. I only got the PS5 to play Baldur's Gate 3 at the time. That, and it was backwards compatible to all my PS5 physical disc games. That was the real selling point for me. So if you have a physical PS4 library, just know that you can play them on PS5 as well. It's definitely an improvement in power and performance over the PS4 in every way, however, the limited exclusive PS5 library holds it back a bit. That, and UI navigation is a step down in some ways from the PS4 despite the PS5 having a sleeker look. Overall, I would recommend to someone who doesn't already have a PS4. Or I'd recommend to someone who wants a more powerful system than what the PS4 offers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one! I had to and I am impressed by the performance, it loads even quicker than the ps4 pro and handles frames excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picking up the console and setup was a breeze. It copied over my ps4 files no problem and runs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars!! great product. durable and very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it came with more storage but I was able to get a ssd for it. Overall, the console works very well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much better then PS5. I use it everyday. Its the best time to buy a PS5, there are great games available now and more are coming out this year.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I play mainly The Show. Also played Hogwartsn -the graphics are beautiful and tge system is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Couldn’t be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it!!!, it’s fast when it comes to loading clear picture of you sound affects the graphics. Everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sony ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Runs as it should! Thanks Sony! Love

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best gaming console available today. Lightning speed and insane graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Playstation 5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the console itself and there’s enough storage to store whatever game u want to. Pretty good price for it too

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console everything is so crisp and fast coming from an old dusty ps4 and the pro playstation plus is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally got my hands on a PS5.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited. The difference between the PS4 and the PS5 is amazing. The clarity is unbelievable. Playing either games or Blu-ray is crystal clear and the sound is like being apart of games and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the playstation 5, have not had a single problem since buying this, the best buy employees were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. Design is awesome. Fast. Graphics look great. Wish there was more storage capacity but 1T is still a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun to use and Enjoyable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall to be fair and honest, this is a very great console, you can feel when a player walks through for example, sand or snow, you are able to feel your character just walk certain things, Astros playroom will help you learn more about the PS5 controller, only downside is you have to pay $70-80 on PS5 versions of games or you can buy a PS4 game and itll download a PS5 copy on its own when trying to download the game (Spider-Man Miles Morales) able to download a PS5 copy for free when downloading PS4 version disc on PS5) graphics areimpressive and overall just good console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics, loading speeds seem faster, quite. Wireless controllers stay charged for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT SYSTEM!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed and the best way to play games. Load times are seconds and in the game before my friends, even the ones with SDDs.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Great! Just make sure you know what you're buying.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Bought this version because I already have a Xbox Series X with a disc drive, and didn't need a second one. I buy all my games digitally so games on disc is not a concern for me. FOR PARENTS/RELATIVES/SIGNIFICANT OTHERS: If you are unfamiliar with gaming/electronics and If you are planning to buy a console for someone, find out if they ever play there games off of a disc. This DOES NOT HAVE a disc drive in it. They WILL NOT be able to buy a game physically to play in this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the PS4. Took forever but I these machines finally were available for purchase at retail prices. Shame on anyone who paid more buying from a scalper. Very happy with the new interface and the learning curve is not too bad coming from the ps4. I did upgrade the storage by adding a 4TB SSD. Now I can store all kinds of games. The load times on the games is awesome.

    I would recommend this to a friend