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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a happy series x owner, I wasn’t entirely sure if I wanted, or needed to purchase the PS5. Boy am I glad I did. It feels so good to go back to my PS4 favorites and get to play them again with a PS5 upgrade in resolution and fps. I absolutely love the adaptive triggers of the controller. Playing resident evil 2 again, and feeling that resistence as I pull my weapons trigger adds a whole new layer to the game. Xbox should really adopt this feature. I still love my series x, and the xbox game pass (cant wait for Starfield) but I’m very pleased with my purchase. Great system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    All my homies love the ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daggum the ps5 is bulky. But I mean it works excellently. Already clocked in lots of hours on it. Happy I got this over the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy and I love it so much. Runs all my games smoothly and i dont have to hear the awful sound of my old ps4 fans on their last leg. Definitely worthwhile

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Sony really knocked it out of the park on this console, and online pick up with BestBuy is quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery (3-4 days), the package was damaged but ps5 was ok. The console itself runs great and there is absolutely no noise at all. Very significant upgrade from my old ps4 pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PlayStation yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best PS that Sony has ever made. While I do miss the simplicity of the PS3 and the games not needing huge downloads to be playable (rural areas have horrible internet, thus taking a long time to download updates) I like that the PS5 can play the types of games that make me forget its a video game during cut scenes. The graphics feel more like a movie and this console runs them flawlessly. Since my PS4 was having fan issues, I decided to buy myself a PS5 so I could play all my PS4 games. I don’t regret it. It’s an amazing console to own along side my XBox Series X. Perfect combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One word Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing short of fantastic. Bombastic. Ecstatic. Fanatic. Words to describe the feeling of unboxing the holy grail of home systems. Stupendous. Tremendous. Exciting. Inviting. Amazing. Blazing. Words to describe the engineering. And finally, just plain worth it. The long wait coupled with how hard it was to get during pre & post pandemic, this is a homerun Sony! So run, dont walk while this system is still available. You can thabk me later. Worst case, you have the best looking piece of art on your entertainment center, ooooooooooh yeah! (MACHO MAN RANDY SAVAGE voice)

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Most have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual sense controller is amazing, load times are almost instant, and graphics are top notch. Also, Playstation has to best exclusives. Its a no brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Disc Console.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. I bought it to play GOW Ragnarok and it has not disappoint. Its kinda of big. Im planning on buying different color covers and memory for on black friday. Hopefully there's some sales.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game was amazing and works very good my boyfriend loves this console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best console out there

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out right now, very fast, reliable, kind of bulky but still easily placeable for aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is awesome but once again I don’t think the controller keeps a charge long enough only thing I don’t like other than that the system is a blast happy I finally got one

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and amazing graphic. Gifted it to my brother and yr loved it so much. Best Buy also gave 2 year protection and amazing pricing love it

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    New edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation was out of stock for so long, I almost gave up. This was finally back in stock and works better than the previous edition. This is way faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my best purchase because I love to play FIFA and my son and I spend time together

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps 5 for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great system I bought it for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    From nintendo to ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a birthday present is very good quality and wayy better than my nintendo, compared to my nintendo it is much faster and better quality

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level

    Rated 5 out of 5 stars

    if your thinking about getting one, DO IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic console. Genuinely beats my $2,000 PC in terms of load times, visual quality and absolute QUIET fans. A must have for anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Goodness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gaming console, it is extremely fast, lots of fun with it, the best thing is that it is on stock now! We don’t have to pay crazy prices to have it !!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    9/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to finally have gotten an upgrade, has not failed on me at all and looks good although I have to keep it horizontally because the discs do fall out when it’s vertical but other than that I’m pleased

    I would recommend this to a friend