Customer Ratings & Reviews

Very quiet, doesn’t overheat, looks great! I also recommend the PlayStation extra subscription. Only problem is the controller only holds its charge for 2-3 hours

I have been using this system for about a year now, and it works great. I did have one issue with stickdrift on the controller after about half a year, but that is normal wear & tear and I replaced the controller with a new one. All in all, an Excellent product! It took me a long time to get my hands on a PS5, but BestBuy offered great preorder options, and picking one up was a breeze. No hidden charges, no gimmicks, just good service. Thanks BestBuy!

Great power and performance. Short load times and lack of actually needing the disc inserted once games are installed makes it very convenient. Easy to use

amazing console. do what i need it to do and never freezes up.

I like this. It's very good console. Big. Hot. powerful. Demanding. Consuming. GULPING BIG GULPS OF POWER WATTS KILOHOURS GOOD

I almost had buyer's remorse, but after loading everything and actually playing a game on it. Wow, speed and performance was fantastic. Plus the graphical upgrade was really noticeable.

Its a ps5. It works amazing, looks great, is more than a gaming device, it is a media center

It’s hard to say no to my nephew who happens to also be my godson. Kid jus graduated from hs with honors and star baseball player. Headed to college. Great role model for his brothers and jus all around good respectful young man. He says TT I really want a PS5 I say nephew it’s waiting at the service desk for you to pick up. He grabbed it and has been in heaven ever since. Definitely a great purchase and I haven’t heard any complaints. I have one for myself as well and I say out of all the PlayStations I have gotten by far I like this one the best!!!

Overall, it's great. I like the design, and I'm able to play all the games on it. My one tiny complaint is the storage, I wish it had a lot more.

Bought the ps5 as a graduation gift and my kids love it... its been a great entertainment addition in pur home... the speed and graphic quality is amazing.

Excellent console. Very fast load up times. Excellent audio and video controls. The controller is also an improvement over PS4

Graphics are amazing and fps is solid in every game I’ve played and with loading times being almost non existent compared to last gen consoles

The load times are super short and the overall performance is amazing. I recommend it to anyone wanting to step up their game.

Great deal i got with a game. Came in great shape it heats up after more than 2 hours of gameplay but other than that very fast loading.

Works great! It loads fast and games look really clear on the tv screen. The fan is a little louder than expected (louder than an Xbox), but otherwise great product.

It runs very smoothly and looks imposing on the TV cabinet. I have been playing Spider-Man almost exclusively, and it may be the best video game I have ever played.

It is what it is, great gaming console for sure. Minor flaws you gotta be careful with like the hdmi port, but overall good and fast

Great console with a decent amount of exclusives. Plus the controller feels so good compared to PS3 and 4. Spiderman 2, here I come.

This was a really beneficial and productive purchase! I was able to sign up and get approved for the credit card which gave me a discount towards my purchase. I really like have the credit card in handy as I can make payments within my balance and so on. My brother really loved this as a birthday gift and it was the best purchase I have made, would totally recommend to others and the Best Buy team/cashier helping me that day were so incredibly helpful and so grateful for all their help. Customer service was amazing!

Graphics, load speed, the controller layout pretty much everything about this machine is top notch in my opinion. Highly recommend.