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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 14,674 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are sooo much better than the ps4. Much easier to navigate and speeds are much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I love my ps5. Would buy again. It has a good amount of storage and does not freeze up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PS is king

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS is king, had ps2 then xbox 360 then ps4 then xbox one s and series s, all of them are nothing compared to this beast

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5! Not a whole lot to say other than the convenience of all it can do. Faster load times, crisp graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great value and performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, low fan sound, great performance and you cant go wrong with Playstation at this point with game exclusives

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and speed of the PS5! PlayStation has always been my go to gaming system for me and my kids!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised to see BB finslly have this in stock almost 2 years later. Sony definitely took this to the next level and worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Greatest console ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! Sony has outdone themselves with this PlayStation and Best Buy makes it so easy to buy and pick up at store. I have the disc version and while I think a lot of folks are fans of the digital edition, the disc version is very sleek and versatile! The vertical mount is great, it fits on my mantle great and produces a strong picture and plays games very smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift just what my husband wanted! This was a birthday gift hes been wanting for awhile!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 Awesome!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5. It runs so smooth. Only knock on it is the storage isn’t anything special, but that can be fixed with an SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, and I love that I’m able to remote play my PS5 downstairs on my PS4. Capacity is hard when you download big file games like COD and Avatar, but it’s nothing a M2 SSD 1TB couldn’t fix.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Mrs. Halls game system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic system I like the way it's shape I like the color I like the performance the graphics the sound so much more realer in life and I bought two of my favorite games to go with it and that's the new Resident Evil and the aliens game and I also have the new Mortal Kombat great system recommend to anybody. The whole family loves playing it and I also can play my DVD Blu-ray movies on it which is another great opportunity to have this system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the graphics, things look so clear is almost like if you can even touch it. The only thing i don't like is that the system is too big.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Games load far faster than I ever thought and graphics are stellar. Psvr 2 is a must have with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    awesome ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy it. great graphics, controller is amazing, even though no disc, still plenty of options to download games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    This console is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a PlayStation gamer, so naturally I love the ps5. Everything looks great and loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Huge Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, what can I say about the PlayStation 5? We LOVE IT! Beautiful graphics and the controller is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is amazing, loads way faster than our ps4, graphics are amazing. I love that ps4 games were able to transfer over.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of PlayStation since the PS1 and now that the PS5 is out. It's better then I could have ever dream of the PS5 being. It's super fast and has the best AAA titles available todate. Then there's the VR2 headset is out of this world you have to experience it to truly understand I loved the PS5 console I bout so much I ended up buying another one two days later so I could play with my wife game we both like together.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Buy it, you will never regret

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 it’s always a good decision to buy, the grafica are amazing, the controllers are incredible I never stop playing I love PS5

    I would recommend this to a friend