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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Gaming decision I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade from the PS4 to PS5, better graphics, load times, better control center

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, worth the hype and money. The graphics are really good too. Runs the same as my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value than a pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is a better system overall but that being said a ps5 disk based system is a better value because there is no need for an 80 dollar hard drive add on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its a little too great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps5 and it can do a lot of cool things.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Upgrade to PS5 all day.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS5. It loads so much fast then the PS4Pro and the graphics are much better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it ! We got it for him and it works great! The look it’s really nice too, I love the modern design and the color, he has enjoyed it for years now and it still works great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out by far! Far superior and well designed. Super fast load up times and the adaptive triggers are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Love the controller and the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy. I'm extremely pleased with Sony Playstation 5 Tip for consumers: In order to use playstation direct, you have to register to buy direct from Sony Playstation. Look it up online and register. If you receive an email back, your in. I waited for a little while (2-3 weeks) but in my situation, I'd rather wait than pay 3 times the price for a PS5. Products used: PS5 console Disc version Service Value Shipping Quality Show more

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a problem with it yet. It performs phenomenally and the picture of anything I put on the screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    You should buy a Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the controller and how smooth the gameplay is really makes it a worth while purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Game for Xmas.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for Xmas. The best game player. Working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it graphics are much better on the five than any other game. I have played more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new PS 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS 5. Kudos to the Best Buy in Wellington , they had it in stock and ready for pickup and the pickup was smooth and quick. I love the gaming experience I get from the PS 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    PS5 #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. The graphics and how easy it is to use. My kids absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value & quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get simple, yet powerful, high quality (4K HDR) gaming on your TV (until Valve releases something perhaps). It won't run games as well as top tier PCs, but those cost thousands more and take way more time to set up/manage (and still don't do HDR well). This is amazing for the price! I'm coming from being a PC gamer for a long time. I mostly play single player games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entertainment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Sony fan mostly for it for the classics and the fact it’s been updated with more has been good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and high speed gaming! Storage is lacking but nothing an internal upgrade can't fix

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    PS5 hits the mark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 was worth the price value. Most importantly it performs fast and is easily setup and operated.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    More storage please!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With games being more and more storage used, I’d like to see a 2TB and a 4TB version. Still the best console out there!

    I would recommend this to a friend