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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 14,675 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best PlayStation yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing design, great performance.Graphics is also excellent with the right TV

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Hubby Loves it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome system. Hubby spends his spare time playing it.. plus it looks nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to setup. The controller is great and it is a good size and isn’t very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and streaming. Virtually no loading screens. Beautiful graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the ps5, I bought it a while ago but she is still running strong like if I just bought it. Although I do wish there was more storage stock

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sleek, powerful, and highly addictive! The interface is very easy to use and older ps4 games run much faster on this system than the PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    True next gen gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs smoothly, load times are nearly nonexistent, and it runs both ps4 and ps5 games wonderfully. New favorite console

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one! I had to and I am impressed by the performance, it loads even quicker than the ps4 pro and handles frames excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast and lots of great exclusive games. Love the controller and upgradeable storage is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun to use and Enjoyable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall to be fair and honest, this is a very great console, you can feel when a player walks through for example, sand or snow, you are able to feel your character just walk certain things, Astros playroom will help you learn more about the PS5 controller, only downside is you have to pay $70-80 on PS5 versions of games or you can buy a PS4 game and itll download a PS5 copy on its own when trying to download the game (Spider-Man Miles Morales) able to download a PS5 copy for free when downloading PS4 version disc on PS5) graphics areimpressive and overall just good console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite console ive owned. Would highly recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Console disc edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing is good it's nice it's fast I recommend everyone to get one if you can, special in the Winter is hot air coming out is godd for the PlayStation 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I got the ps5 was because my ps4 quit working. But each generation on the playstation, I always love the improvements or whats new. If I had the funds I honestly would get another one because I just love the resolutions of my games and I'm a sucker for great graphics and nostalgic graphics

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Couldn’t be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it!!!, it’s fast when it comes to loading clear picture of you sound affects the graphics. Everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and how clear everything is. My kids love it too and have stopped playing on any other console and even their new laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 New!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is fantastic!!! I could not be more happy with it!! The load speed is phenomenal!! Very Happy with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to be able to pick up a new PlayStation and it’s been amazing so far, great line up of exclusive games!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    BEST CONSOLE EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console that sony has ever developed. Fast, Smooth, great controller with a great grip. Just Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great upgrade from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my husband few years back. Still runs and looks amazing and he is happy! A very good upgrade from his old PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy I got the digital version because I always just buy the games on PS library anyways! Super fast as well and amazing graphics!

    I would recommend this to a friend