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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 14,674 reviews
  • Rated 5 out of 5 stars

    PS5 is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing just the feeling of the haptic feedback, the dpad feel so amazing. Honestly it’s better than my old Xbox one that I had for a while now and I really can’t wait for the PS six and seven.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best console to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system runs fast and smooth. The games load wuick and the layout is easy to navigate . Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product fast reliable and amazing graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good product this one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, and then last item play enjoy today for tomorrow

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love playing games and the speed and graphics are excellent- though it took forever to funally get my hands on one

    I would recommend this to a friend
  • Pros mentioned:
    Console, Ease of use

    Rated 5 out of 5 stars

    great console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and easy to use. controller is amazing. it is the future. bought it for ffxvi, will play more games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    possibly saved my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best investnent i have made in a long time. in 2011 i bought a PS4 when it was released and was nowhere near as impressed as the PS5. being disabled gives you a lot of down time that unfortunately can lead to bad habits, the wrong choices & unhealthy vices to fill the time. this purchase has kept me occupied & my face off my phone without the thought of inappropriate choices with my down time. literally a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ultimate gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been several years since I’ve played any game console. I decided to go with a ps5 since I have had great gaming experiences prior with other PlayStation consoles. The first games I purchased was Batman Arkham night and just blown away with how well the gameplay is and how well the ps5 performs. I also bought the digital version which makes it really easy to purchase the games from the PlayStation store instead of making trips to a local store to get them.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    It’s a PlayStation…. Of course it’s great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every version of PlayStation and this versions quality is no exception. I was hesitant because it didn’t have a disc tray but I honestly haven’t bought a disc in years. Mainly cause the darn things STILL require download (Sorry G-Stop no more used games). I don’t like that it can’t go on its side. Well it can but I don’t think it’s supposed to. No big deal just odd.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Impressive Gaming Experience with the PS5

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 delivers a truly exceptional gaming experience. The selection of games is outstanding, and the device itself feels and operates at a premium level. Personally, I prefer it over my Xbox due to its impressive performance and exclusive titles. I highly recommend considering a PlayStation Plus Extra subscription to fully enjoy the added benefits of accessing a variety of free games. The PS5 is a fantastic investment for any avid gamer seeking a top-tier gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son who’s been wanting it for a while now. Excellent performance, graphics and entertaining! He loves it as do I .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and high storage and perfect speed, very easy to transfer games from ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Excellent product, minus lacking storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbad was super pleased with his surprise Father's Day gift. The design is sleep abd modern. The download speed is super fast and grafics are amazing as one would expect. The main complaint i have is the storage is lacking for such an expensive system. You will have to upgrade or get additional storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphic, ease of use and great support. I have owned the PS5 for a year and so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and enjoying it a lot. I like the best buy option where you or your friend can pick it up for you.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great. The controller is diffrent but takes nothing to get use to. Game play is so better now thanbon the 4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Game play

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fast processor and graphics, fast loading and detailed.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Totally a 5 star rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a huge difference in the download and uploads for the games on the PS5 compared to the PS4 Pro. Thanks god it didnt take a couple of days to download the games I was playing previously. The only thing is. With all the games I do play on a regular. It ate up 3/4 on the driver space. Now I will have to upgrade the SSD drive to be able to load more games or start deleting some of the ones I already have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present but I’m enjoying it as well. Amazing graphics and pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great quality. Easy to set up. All around Win

    I would recommend this to a friend