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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5 have had it for a while with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the console itself and there’s enough storage to store whatever game u want to. Pretty good price for it too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellence of the PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Would %100 recommend to a friend. It runs smooth and isn't loud like the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product so much! By far the best playstation that has came out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Playstation 5 is very good. I recommend it to all of you. Thank you guys

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed

    Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5! Great investment! Super easy to use and the game speed is quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and transfer from a PS4. Beautiful graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps5 the graphics are wonderful when your playing the games i dont like how hot it gets when you're playing but overall its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. Design is awesome. Fast. Graphics look great. Wish there was more storage capacity but 1T is still a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from ps4. Great graphics, fast loading and smooth play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! A lttle loud, and a little hot, but overall worth it. Faceplates with double vents with worth looking into.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Games system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the game system. Fun and great games. Everything about is great and smooth looks design on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Just make sure you know what you're buying.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Bought this version because I already have a Xbox Series X with a disc drive, and didn't need a second one. I buy all my games digitally so games on disc is not a concern for me. FOR PARENTS/RELATIVES/SIGNIFICANT OTHERS: If you are unfamiliar with gaming/electronics and If you are planning to buy a console for someone, find out if they ever play there games off of a disc. This DOES NOT HAVE a disc drive in it. They WILL NOT be able to buy a game physically to play in this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never regretting this purchase my free time became more fun

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best console ever, fast, powerfull and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great, can definitely notice the difference between the PS4 and PS5 in many different ways, and the new controllers are fantastic. The graphics are definitely much better, having the 4 and 5 play the same game simultaneously you notice a huge difference in graphically.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Finally got a PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on a PS5! I waited for 2 years and finally got one! This system is amazing and looks and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 4 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Everything works fine. The games are very good and they look good graphics looks really good.I would say what I don’t like is the ps5 controller dies really quick so that part kind of sucks but that’s the same with the PS4 controller but the games are good when you are playing it

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Sony Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console with great exclusives, an intuitive user interface, and plenty of options to maximize your gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Playstation is the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PS5! It is very fast and has sharp, crisp graphics. In addition, the dualsense controller really helps create a better gaming experience.

    I would recommend this to a friend