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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 14,675 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Lover

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful Best Buy had this item at just the right time. It is an awesome game system and it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to play games on. The processor is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s totally awesome! So convenient doing everything online, check out and pick up at the store. Transactions was so smooth and staff were so accommodating. Can’t wait to but new stuff soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an amazing next gen console. The graphics are breathtaking and the speed of the system is impressive. The new DualSense controller adds a whole new level of immersion to the gaming experience. The games look and run great, and the system is very responsive. The ability to play both physical and digital games is a plus. The system design is also sleek and modern. The only downside is the limited storage, but that can be expanded with external hard drive. Overall, I highly recommend the PS5 to any gamer looking for a next-gen experience.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5! Not a whole lot to say other than the convenience of all it can do. Faster load times, crisp graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade from PS4 Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and sounds are excellent. The console is quiet even during periods of high use. Maintains the familiarity of the PS4, with upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox One. Graphics look awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Boredom erased

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new ps5 is fast and makes gaming fun again my old ps4 was as loud as a jet engine.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Games load far faster than I ever thought and graphics are stellar. Psvr 2 is a must have with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and speed of the PS5! PlayStation has always been my go to gaming system for me and my kids!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old loves this unit! its sleek and was easy to set up. Graphics are amazing! Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console a little big but awesome any way the only thing missing is a bundle all ps5 on the store are basic ones

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent product, is just what I want it. Is fast and great graphics. I am very excited to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    The kids love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this game system for my teenage sons and they love it. Great graphics and a huge game selection.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting so long to get my hands on one of these. Finally , it's well worth the money, looks is a, great machine. Sony never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FINALLY!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited so long to buy this darn thing during the pandemic. I thought I had it multiple times on releases and it always disappeared from my cart before I could check out. :o( Happy that they're easily attainable now. I've enjoyed owning my PS5. Such a great console. Graphics are awesome, I prefer the blue ray version in case my boys ever want to watch a DVD or Blue Ray.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are sooo much better than the ps4. Much easier to navigate and speeds are much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is amazing, loads way faster than our ps4, graphics are amazing. I love that ps4 games were able to transfer over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 - Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it has been the best purchase ever. I have been playing it and have had no issues. Everyone needs one!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    i like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony product works well and does not make loud fan noises, this system also has good console exclusives aswell

    I would recommend this to a friend