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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 14,674 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great overall 10/10 great graphics runs smooth and a upgrade from the ps4 FOR SURE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics are crazy. Also the controller the way it reacts is amazing! according to the game

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gameplay and vivid graphics. Runs and loads fast. With a nice game selection.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much a appreciate that many of my ps4 games are able to be upgraded to the ps5 version for free or little cost as I have many. The thing is pretty sizable, it barely fit behind my tv. Plays very well but setup is going to take you some time. The storage to start off is enough for me with the few games I am starting off with but I am glad PS5 makes it very easy to increase storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Good game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to hook up. Even after hours of playing it dosent heat up fast.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best time to buy a PS5 in my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to afford one at a price that's been the most reasonable yet. Looks good next to my other PlayStation consoles. Knowing how storage capacity is with these new consoles can and will be a hassle if you're going to buying a lot of games/content for it, but that's where the external SSDs are for. Which you can also narrow and single out the right now that fits yours needs on this website.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Wow PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and graphics are amazing. Also love the controller even the dual sense is a little heavy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing and it feels like things are moving faster, excellent decision...

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console only complaint is its way louder then my series x

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this playstation. The graphics and controller are so much better than the xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    FINALLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my PS5 and I hate how long it took me to get it. Graphics, speed and audio is all dope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5. Great collection of games to play, and the new controller is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great service and product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console! Ordering was quick and easy and shipping was before schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Quality experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games awesome, love the controller. I hope that Playstation never discontinues the disc drive for the their consoles, I like the blue ray drive.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great console for all gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and exactly as expected. Wish there was more internal storage, but it's easily expandable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works better than I expected, graphics and performance are great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Good quality and performance. it is faster than the PlayStation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really good console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console i really enjoy having fun with it and other games are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Amazing graphics and speed. All around great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quiet even placed in narrow shelf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decide to upgrade from my PS4 Pro. Loading games is fast, while adding external USB SSD drive is also quite responsive in loading PS4 games. Running games at 4K 60hz is smooth. I have a narrow cabinet shelf space that only offer one inch gap above and about 2 inches to each side. That seem to be plenty for the machine not to start loud fans. But of course this is run during winter with temps in the 60s. Will update if this doesn't hold up in the summer time.

    I would recommend this to a friend