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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing.It gets use daily; either gaming, watching a show/movie/youtube, playing music through the soundbar. or really anything. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    THE BEST CONSOLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is seriously mind-blowing. It's got incredible graphics that make the games look so realistic, and the super-fast loading times mean you'll be diving into your favorite games in no time. Plus, the DualSense controller is a game-changer with its haptic feedback and adaptive triggers that make you feel every little detail. It's like you're right in the game! Trust me, once you experience it, you won't want to put it down!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs. Halls game system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic system I like the way it's shape I like the color I like the performance the graphics the sound so much more realer in life and I bought two of my favorite games to go with it and that's the new Resident Evil and the aliens game and I also have the new Mortal Kombat great system recommend to anybody. The whole family loves playing it and I also can play my DVD Blu-ray movies on it which is another great opportunity to have this system

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    This console is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a PlayStation gamer, so naturally I love the ps5. Everything looks great and loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from PS4 and I'm extremely happy I did. Graphics is noticeable and load time is much, much faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system definitely worth the purchase I would..

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design of the console, has good choices in exclusive games, and the controller fits perfectly in your hands

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best Gaming decision I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade from the PS4 to PS5, better graphics, load times, better control center

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected, fast and efficient, also like the new sleek look of the console itself

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Excellent piece of equipment. Great selection of games. An addition to my XBox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Excellent transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year old grandson. He loves the quality and speed of his new PlayStation 5. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More storage please!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With games being more and more storage used, I’d like to see a 2TB and a 4TB version. Still the best console out there!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge bulky and magical I love the thing ! I have now collected all the gaming systems call me thanos !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy. I'm extremely pleased with Sony Playstation 5 Tip for consumers: In order to use playstation direct, you have to register to buy direct from Sony Playstation. Look it up online and register. If you receive an email back, your in. I waited for a little while (2-3 weeks) but in my situation, I'd rather wait than pay 3 times the price for a PS5. Products used: PS5 console Disc version Service Value Shipping Quality Show more

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price graphics are amazing and games load up faster than my pc!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5, just remember it runs very hot so make sure you have it in a ventilated area. Awesome system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console that I ever purchased no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is a great game system. It has amazing graphics and the system is nicely designed.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Upgrade to PS5 all day.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS5. It loads so much fast then the PS4Pro and the graphics are much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing just the feeling of the haptic feedback, the dpad feel so amazing. Honestly it’s better than my old Xbox one that I had for a while now and I really can’t wait for the PS six and seven.

    I would recommend this to a friend