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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 14,675 reviews
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Peachy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful console. Not much of a step up but definitely faster.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console ever produced. Great graphics and minimum sound. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Incredible system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is Amazing!!! I’m so happy with the purchase and speed of pulling games up right where I stopped is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love playing games and the speed and graphics are excellent- though it took forever to funally get my hands on one

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    AMAZING GAMING SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so fast, high quality and no glitches. Effortless set up. Would defintely reccomed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should buy a Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the controller and how smooth the gameplay is really makes it a worth while purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! Perfect Christmas gift. Ive been a Xbox person for years but even I can say PlayStation has a much better selection of exclusives than Xbox! Vibrant graphics, immersive and rich story based games, and the controllers have a great hand feel too; the adaptive triggers are different, but not in a bad way. Overall a solid console, one that will have many hours of gameplay in store!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and high speed gaming! Storage is lacking but nothing an internal upgrade can't fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to snag this system. Was easy to set up and the pick up was easy as well. The only downside is the storage capicity on these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Impressive Gaming Experience with the PS5

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 delivers a truly exceptional gaming experience. The selection of games is outstanding, and the device itself feels and operates at a premium level. Personally, I prefer it over my Xbox due to its impressive performance and exclusive titles. I highly recommend considering a PlayStation Plus Extra subscription to fully enjoy the added benefits of accessing a variety of free games. The PS5 is a fantastic investment for any avid gamer seeking a top-tier gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Looks great sitting on the mantle and has an excellent game selection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultimate gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been several years since I’ve played any game console. I decided to go with a ps5 since I have had great gaming experiences prior with other PlayStation consoles. The first games I purchased was Batman Arkham night and just blown away with how well the gameplay is and how well the ps5 performs. I also bought the digital version which makes it really easy to purchase the games from the PlayStation store instead of making trips to a local store to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    The best console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly the best console currently available, great exclusive games, the joystick is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system much better than old ones. Sleek looking stylish System.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever released very fun have used it every day since i got it and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console I love my PlayStation 5 specially this edition

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the PS4 before this one and it was so slow, this PS5 is awesome and so fast, oh and it’s super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    It’s the PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly as you think. Plays games great at 4k good library love the backwards compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a few years before I got one and glad I did. Love playing this and the quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Excellent product, minus lacking storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbad was super pleased with his surprise Father's Day gift. The design is sleep abd modern. The download speed is super fast and grafics are amazing as one would expect. The main complaint i have is the storage is lacking for such an expensive system. You will have to upgrade or get additional storage.

    I would recommend this to a friend