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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product amazing customer service i found all i need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding value & quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get simple, yet powerful, high quality (4K HDR) gaming on your TV (until Valve releases something perhaps). It won't run games as well as top tier PCs, but those cost thousands more and take way more time to set up/manage (and still don't do HDR well). This is amazing for the price! I'm coming from being a PC gamer for a long time. I mostly play single player games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    possibly saved my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best investnent i have made in a long time. in 2011 i bought a PS4 when it was released and was nowhere near as impressed as the PS5. being disabled gives you a lot of down time that unfortunately can lead to bad habits, the wrong choices & unhealthy vices to fill the time. this purchase has kept me occupied & my face off my phone without the thought of inappropriate choices with my down time. literally a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system one of the best. Love the disk and digital options for games

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the system. The graphics are better and it loads much faster than the PS4. I just wish it came with a game but no biggie.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally!! 2 years later console is amazing. Graphics and the game that comes with it is cool. Fan is not loud compared to my ps3.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Exellent console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing, the console looks and sounds great. In my opinion the best console i ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am genuinely impressed with the PS5, primarily due to its user-friendly software and robust hardware. The simplicity of the software enhances the overall experience, while the powerful hardware makes it an excellent gaming console. Having used it for a year now, I can confidently say that I haven't encountered any issues, further solidifying my satisfaction with this gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than PC gaming finally!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this paired with the LG C2 55, The Bose sound bar 900, Sub module 700, surrounds, and the playstation plus membership. Holy guacamole this setup is the GOAT, no cap! Coming from PC gaming on a PC with an RTX3080 and 1440 120hz monitor I'm blown away. Just about everything looks and sounds better. I haven't tried hooking up my ASTROS to it yet but I assume it will work fine. I still need to practice and learn before I can play Rainbow 6 Siege online anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphic, ease of use and great support. I have owned the PS5 for a year and so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is amazing fast downloading time no noise can barely hear it running video quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sibling, not too noisy and had decent storage

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly quiet and looks amazing on entertainment center, also amazing line up of games to play

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, and the most beautiful elegant console on the market currently

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth very quiet and very fast only thing is it could definitely use more storage

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Play Station5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and it looks really good on all the tv’s I plug it to I don’t regret this purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics are amazing, the speed at which games load and preform are insane, it blows my mind compared to a ps4

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new play station is awesome loads fast. Runs Great. Graphics. They really did this one rite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally a 5 star rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a huge difference in the download and uploads for the games on the PS5 compared to the PS4 Pro. Thanks god it didnt take a couple of days to download the games I was playing previously. The only thing is. With all the games I do play on a regular. It ate up 3/4 on the driver space. Now I will have to upgrade the SSD drive to be able to load more games or start deleting some of the ones I already have.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 best one yet!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS ever- quality and speed is great- controller last ling time.

    I would recommend this to a friend