Customer Ratings & Reviews

I honestly love the ps5. Downloads are super fast, the controller is comfortable and the graphics are amazing. I definitely will always choose playstation over Microsoft.

By far the best console series of PlayStation I have purchased. True to the description “Play like never before” lighting fast and an updated PlayStation Home Screen! The controller itself it’s great so far, I noticed they’ve fixed the stick drift with improved hardware which is great. All in all it’s a great choice of console to purchase.

The PS5 is a beast of a console and more exciting out of the box than the Xbox Series X. The controller is amazing, and with ray tracing, games like Marvel's Spider-Man and Ratchet & Clank: Rift Apart look incredible. Support for the PlayStation VR 2 also opens up more doors that aren't available with Xbox or Nintendo.

The gaming console is kind of bulky, but the overall performance is amazing.

Buying the PS5 is seriously worth the money. The haptic feedback from the comfortable controller is super cool and the graphics capability and refresh rate from it is excellent. The 100% worth it. Also Apple Music is available on it with Spotify unlike the ps4, which only has Spotify.

Had a great pick up experience, the workers even remembered me from arriving before my package was ready, and the check out and everything went very quick. The product itself is great, no complaints at all. Been wanting a ps5 for a long time and am super happy to finally be able to make the purchase.

Number 1 console , nice quality, nice graphic, nice design,

It’s great as I usually play my Series X & I only got it to play god of war & the last of us. Still learning the ins & outs of it but still great. Was trying to get the disc version but I got this in the mail instead & wasn’t able to return even though it was only a day I had it.

We waited 3 years to get this because of the pandemic and this ps5 was hard to get our hands on. But let me tell you this was well worth the wait! We all love this system so much he’ll yeah! Great customer service and amazing console. Thank you so much! We will definitely purchase more controllers, games etc. in the future!

Excellent, great, great graffics, stylish & cool..

Well let’s just say the PS5 is very “Underwhelming.” I waited two years to finally get one of these and to my surprise, it was not that impressive. I mean going from the PS4, a 13 year old system, you would expect this system to be light years ahead of the last…it isn’t. In fact, the PS4 boasts a much larger and enjoyable game library to choose from, bigger internal storage spaces for games, and a much better price tag compared to the new generation PS5. The PS5s physical size is gigantic compared to Ps4, takes up a lot of room on a table or in your living room. The graphics are slightly better, almost unnoticeable to be honest. Some of the games play a little smoother and feel just a bit nicer than their PS4 counterparts. So far I have not been able to find anything in the PS5 exclusive library that really wows me. At least not yet. I think the price tag on the system is way too high for what you actually get. Only one controller, a lousy 1TB storage drive, that the operating system uses a big chunk of. PS5 games cannot be played from external hard drives on this system and must be on the console storage, which is really bad in my opinion. The big games will hog the storage like Call of Duty, and other can take up to 200 plus gigs of storage alone. I can go on and on about this system, but in all reality, I would say this system should retail no more than $299.99 for what you actually get. You will have to upgrade storage, it’s a must. That will set you back another couple hundred bucks, the games are $70.00 and very few good titles to choose from. The user interface is strange, almost like a Netflix style, which I don’t really care for. It’s a mild upgrade from its 13 year old previous model. Nothing really great about it. Kind of regret the purchase actually. It cannot play PS3 hard copy games either, which is strange. I was to believe backwards compatibility would be a feature on this system to play all PS games from all generations, that’s definitely not the case here. Some PS4 games work but not all. So if you have a PS4 and it is in good working order, I suggest just sticking with it for now, unless a game that is going to be released only for the Ps5 that you want to play is coming out. Then you are kind of forced to go in this direction or get it on PC which at almost 600 bucks…you might as well just buy a PC instead and play it that way. Just my thoughts.

Bought this as a gift for my husband. My son and him have enjoyed it ever since. It has great graphics and keeps him very entertained

Love my ps5 ! I had no issue since Feb 2023 . Still like new , its amazing during cold weather just turn it on and let your PS 5 make your room warmer :)

I ordered the PS5 digital edition at BB Westbury, but was unable when I purchased it on a Monday. I got the unit on my weekend off. I was so excited I got there at 10am, picked it up, went home, ordered pizza, and spent the entire weekend playing FF7. Yeah, the unit was perfectly fine. Great service too!

I had been playing the PS4 for years and was hesitant to make the upgrade to the PS5, but it was worth it! It has plenty of games and more coming! The quality of the games is awesome and my purchase was delivered in perfect condition. No complaints coming from me.

This console was awesome. My kids use it everyday and have so much fun on it

Awesome gaming system and experience! 4k Graphics with HDR performance! Can't go wrong with Sony! Worth every penny! I gave four stars for storage because Sony could have put in a larger hard drive stock (under 700Gb?) but of course they want your money. At least there is the SSD upgrade option.

Very good console everything came just as described, and really fast delivery response with the best price on the market thank you Best Buy!

Got myself a ps5 digital version 2 years back and it’s been one of the best consoles I’ve had, as usual Best Buy made the purchase quick and easy!

Best console I have owned. This is probably better than any Next Gen consoles worth every penny graphics are amazing and controller is very comfortable in you hands for long hours of gaming. Also picture quality is at its best with an OLED TV in 120htz