Customer Ratings & Reviews

ive had it for abt 8 months and i can say that it was a great purchase! had my old ps4 for abt 7 yrs and an upgrade was definitely needed!

Awesome looks and performance from this next gen console. Just wish we played it more haha

Glad to purchase finally my PS5, I went in and a employee guided me to the consoles.I just asked I wanted one and it was handed to me , the purchase was quick. It was a great fast experience. The console works great!

This product up till this date is very good I love it!!! Very great service. Got it in under a week and it’s in perfect condition as of now I overall love it, thank you Best Buy!!.

The difference is easily noticeable. After having a PS4 since the day it was released I was excited to get a new console. I'm glad I made the choice. The gameplay runs great with no issues whatsoever!

I have been stuck on PC gaming since I was in jr. high school which is when world of Warcraft came out. This console is a huge step in the console war drama and I love this PlayStation. I’m officially a a PlayStation fan

I have tried 2 games. God of war : ragnarok and horizon forbidden west. So far, the graphics in these games is amazing. The console does not heat at all, and the controller is amazing with the new haptic feedback.

Does what is expected of it. Great graphics and performance. The new Astro game is amazing makes it more fun for free

[Employee of bestbuy] I was expecting a great time with the Spider-Man games, but was absolutely blown away at the performance of this console! One gift I'm happy I saved for myself!

First off, Ive been a playstation guy since the PS1 so im a loyal fan. But system works great no problems. Its been a month only issue I see is maybe the stand but thats it other than that its fine.

I love my playstation 5 so much! It is an absolute beast when it comes to gaming and is an awesome media consumption device. All in one package is everything i couldve ever asked for.

I had a absolutely great experience I wouldn’t pick any place to order my game systems

LOVE THIS CONSOLE! I was so hesitant to trade in my other ps4 but this was worth it. The team also helped out so much with the error I had while picking it up. It was worth the wait

The products i bought wase Super smooth and nice. Service wase too noutch. I would sau 10/10. And i was facing a problem with My tv, instantly i called them and they came and solved the problem.

Great system great games hours of fun. And the in store staff was friendly and helpful

This console is honestly really great. It’s fast and the graphics it produces are amazing. Play on it all the time, and still enjoy it just as much as the first time.

I was a Xbox player and I finally got me a PS5, it took me years to get it but I love it. PS5 is so much better than Xbox. Now I see PS5 players wasn’t lying when they said Sony better than Microsoft.

Love all the new features and how fast the games load up. The fact that I can have multiple apps open and still go back to where I left off in my game is amazing.

Plenty of memory for games and apps good graphics and the haptics in the new controllers are pretty decent Id recommend the PS5 over the other systems on the market at this time

This was purchased for my son 9th birthday. He was beyond happy with system. He plays it everyday but we also as a family enjoy playing with him as well. I would recommend this product for five years and up.