Customer Ratings & Reviews

I brought one for My Son back in July for his birthday and played with it for a little bit. I just bought my own in September beautiful piece of machinery. I was looking for the Spider-Man version but they were sold out but overall well worth it.

Very nice console easy to install although a little larger than I expected. Still very compatible with entertainment system and still able to play ps4 titles is great.

Sony is a excellent company, this product has a long duration lifetime

Love everything about besides the battery life of the controller after what feels like 2 hours you have to recharge the controller. Other than that no issues

Best Buy was exceptional with customer service as well as ease of access when getting this order. Very friendly staff and very helpful.

Thanks to BestBuy I was able to make my family happy now and pay later and the store is always fast and efficient for my needs thanks to the courteous staff member

There’s nothing more to say. Sony is phasing out the ps4 and this system works perfectly with the new age games that are releasing. Picture quality is gorgeous!

The seal on my PS5 box was broken when I received the console, however the actual console looked new and has been working great.

great console the exclusives almost justify it alone but the controller is a huge leap forward compared to the dualshock controllers for ps4

Early christmas shopping and was so glad to see the local Best Buy have one left. Bought it as soon as I saw it at a very good price and feel releaved that i will not have to do the end of November bum rush on stores trying to find one.

Great service and pickup! Had no issues when I got to checkout.

Everything ok with the purchase, but i didnt get any receipt for the taxes, they told me i was going to receive through my e-mail byt i still havent got anything

Moment i knew PS5s were now purchasable i had to get one. Ordering online was easy and pick up was even more great. Workers at the Best Buy I went to were kind and couteous. Gaming feels all the more better, now to add more to the new PS5 collection!

After a few weeks, I can honestly say this has been an outstanding purchase. First thing I did was add extra memory with an upgraded SSD and now I have over 50 PS5 games on my console with plenty of room to spare. Sooooo glad I got the digital version.

Came in to pick up my ps5 due to it being shipped a day ahead of schedule. Which was nice. Lovely lady behind the counter was able to get the order processed and signed out in no time.

Great product. I just wish my TV had more HDMI inputs. I wish the PS5 had more than one controller input on the front of the PS5.

Had a very good experience purchasing this Playstation 5 gaming system! We purchase a lot of out gaming styff at Best Buy and are always very satisfied. Their prices are competitive and their customer service is always good! Thank you Best Buy!

Great customer service, seen fast, and handled my order with care

I ordered online for immediate pick up in store and the whole process was great. It was ready in less than an hour and there were no issues getting it from the store. My whole family loves the PS5, its great for all ages and our go to for family game night.

Almost a perfect purchase. But I’m having some minor problems with the 4K/UHD player. As a gaming console it is great, but a dedicated 4K player will be in my future.