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Customer Ratings & Reviews

Model:
1000031650
SKU:
12322892
$650.00

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 14,676 reviews
  • Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console exceeded my expectations. The only down side is how short the controller charging cable that came with it is. I bought another one that is like 3' so I didn't have to sit right by the console to use it while charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 for my boyfriends birthday and obviously he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 is pretty cool my sons love it. They haven’t complained about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system! Got this to play games with my partner and the video quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is a great gaming console!!! Thanks Best Buy for having it available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This really is a “Best Buy!”

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a PS5 from BestBuy is so much better than buying from a scalper. So glad I waited to buy this system direct from Best Buy to avoid supporting a scalper and benefitting from Best Buy support should anything not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Came in good condition. Is has been working for 3 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly great no problems great handling from best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic best buy made it happened with me buying a ps5 for a teen boy that just came from el salvador and never had a game console ever in his life. good price, i could afford something like this to give to someone thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to be said. It’s the ps5. I take good care of it and it’s still running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 with no disk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just as good as the one with the dusk option. I got this fur my nephew who plays online so this gaming system works just fine for him. Delivery was fast and the game is doing what it’s made to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gamer console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Gamer console that there is available! Your sacred of losing your old ps4 games don’t worry , I played some of my games in my new console by having the old games downloaded in my account and boom upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that i had a great experience with the service and game! The team at Best Buy really knows how to deliver top-notch service, and the game is super enjoyable. Keep gaming and enjoying the fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves his ps5 so much got it for him for an early bday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I took a chance to get the PS5 when I did, I have been procrastinating this purchase. But so far I love my game and I had a go shopping experience with the BestBuy associate that helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the (Best) Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the purchase and upgrade from the PS4. Carrying over your purchase history and game library makes it all the better so that you can play previously purchased games on your new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing machine and the guys at Best Buy were amazing and so good . They even made me buy other accessories which I really felt I won’t know if you hadn’t talked to me it’s the ultimate experience at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, controller has great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    the future is here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a major step up from the PS4. I've only played a few games on it and they have been pretty rad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem i have is the "X" "O" and the "R1" buttons are sticking. I don't button smash, throw or do anything that damages/ruins controllers. I have about 60 hours if gameplay between 3 games, and the buttons just keep getting worse. I have never had any problems with any new controller until i got the PS5. I dont have a problem with the storage i have a 1TB external hard drive ontop of the 600 that comes pre-installed. Overall the system is great wouldnt retutn nor trade. Only problem i have is the buttons sticking basically rite out of the box.

    I would recommend this to a friend