Customer Ratings & Reviews

Picked up my ps5 from the store and it was easy, convenient, and I was presented with great customer service. Enjoying the system very much. Highly recommend Best Buy - one of the few good retailers left.

It’s a great item I use it everyday/night. It’s the best for games and has most of all the apps you could think of to watch something.

This is the second PS5 we have purchased at Best Buy You don’t have to worry about how to set up or that there warranty is good it is excellent I would recommend any Best Buy product.

System is in pristine shape and customer service was very welcoming and informative. If I were interested in purchasing another PS5, Best Buy will most definitely hear from me! Thank you

New gen consoles are truly worth there money. And newer games will only gear more towards new gen from here forward. Good pick up

A powerful machine with great features. Best of all the greatest lineup of games.

I love playing on my PlayStation! I grew up playing on their systems!

The console is actually pretty good, i needed a new one since i had ps4 and some games are being released exclusively for PS5. The image quality is noticeably good, and overall the experience is awesome.

Great service, easy pickup. No complaints! I went in and they had everything ready and I had a quick and friendly interaction with the Best Buy employees. Recommend for anyone looking for new tech and great service!

I love it! Even though I have had it for a little over a week, it is a nice & powerful console. I have The OLED Nintendo switch and the Xbox series x which means my game console collection is now complete for now ! Thanks best buy!

Despite a price tag that seems step to many, these next-gen consoles, PS5 specifically, are actually such a great value. The load up times from the SSD are extraordinarily faster than the HDD of PS4. Not to mention, you can expand storage with an M.2 SSD (specific speed requirements recommended for best performance). The ability to play many games at 60 FPS is a game changer. The only problem with that is you become spoiled and never want to experience any games at less than 60 FPS. Overall, this machine is better than many mid-level PC builds.

Love this PlayStation and so glad I took the warranty to cover it. They replaced it no questions asked

No issues, was simple and easy purchase with Best Buy. Bought online, walked in, told them my name and showed ID. Was handed my purchase, and thats it.

Before I bought my PS5 I was in and out of jail but the day I bought this game system it changed my life forever. I found God and the love of my life. I've never been happier. I found so much peace once i bought it.

Excellent next gen console with great exclusives. However for the price packaging must be more organized. Not just thrown inside of a box in a rush.

Got this as a gift for my sister and she absolutely loved it. PlayStation plus lets you stream all the classics which she loves!

The customer service when I bought it was very good. It is a good machine better than what I’ve had I like that you could put the disk in. I do not like to download off the Internet enjoyed it so far.

Great game. No support from Geek Squad to set up console. They send you to manufacturer. Sad considering what it cost.

Solid gaming choice. Everyone knows PlayStation is better than Xbox. Do the right thang!

Awesome console! Increíble graphics and gaming games experience. The box it came in was a little beat up, but that was about it.