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Customer Ratings & Reviews

Model:
1000031650
SKU:
12322892
$650.00

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 14,676 reviews
  • Rated 5 out of 5 stars

    First personal console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony console. Order and pick up were so easy! The best thing I’ve ever bought myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Took forever to get in stock! I definitely wasn’t paying $1,200 on stockx lol worth every second…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taken a while to get used to because I used to play on Xbox but Overall a good console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best console ive had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy lots of fun and great graphics waited a long time to get my hands on one n i got to to say it was worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 for my son and he absolutely loves it. I prefer Xbox but it’s still nice that we can play cross platform on most games. But, I will borrow the PS5 to play Spiderman 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was one of the first people that made it easily available as long as you ordered it online. Shout out Best Buy. No scam at all its the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changing pick up location on-line quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent order on-line service; I initially ordered for pick up in one store and then suddenly I decided to pick it up in another store was super easy to manage the order and make the changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t opened it yet, as it is a Christmas gift. But I know my son will love it! So grateful that best buy has progressive leasing so I was about to get this for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery time and nothing wrong with the delivery process and I’m still loving the new system and had great customer service experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker there helped me decide between digital and disk version and provided valid reasons. He was also patient for me to scan many gift cards I had, pay most in cash, and pay the remaining with card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our game system. The process was very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to get my hands on one and now that I have it's just as I've expected. Games download faster than the previous gen and now I don't have to wait a day to download a game.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait was long,but it was worth it for my room to no sound like a plane engine. The storage isn't the best but you can upgrade latter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console love playing it but space could be more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I imagine there would be a huge difference when it is attached to a Higher smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service as always. Great people the employees always have the right answers! Couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but wish ithd more storage capacity. Quick to download and install games nd updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was PC only then I got a PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the disc version as I watch blu ray movies. And I use a 8TB external HDD for PS4 games and archive PS5 games. Otherwise the PS5 is your internet data cap killer. As it can eat a TB in the first day with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful platform takes for ever to do updates but i guess it has to to with my internet have not used it much but only one day to busy working looking forward to playing this badboy soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console.But I still prefer xbox gaming and overall experience .

    I would recommend this to a friend