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Customer Ratings & Reviews

Model:
1000031650
SKU:
12322892
$650.00

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 14,676 reviews
  • Rated 5 out of 5 stars

    Why did I wait?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for Spider-Man 2! Don’t know why I didn’t purchase this sooner! Absolutely no regrets! Wish it came with more storage, but I bought an internal SSD, so that fixed that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PlayStation 5 I love the great customer service I received while at Best Buy I definitely recommend everyone to shop at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a powerhouse of a console. Only 4 stars because it will never overpower the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps5 has been on of the best purchases I have ever made. The games run amazing and the look and feel of the product was worth every penny spent. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy God son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My God son was so surprised when he opened his birthday gift, he's been wanting a play station 5 for at least 2 years now, thank you best buy for having the best deals on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system just on the fact that can play ps5 and ps4 games makes it even more special. Would definitely recommend buying for sure!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I am able to game effectively with my friends. The customer service was very helpful when purchasing this item. Love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a ps5 but never got the chance to buy one because when it first get released everyone bought one and everywhere I looked no one had it but thank god I ended up getting one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was brand new ; came perfectly fine no cracks no dents . it works good thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the ps5 online was quick and hassle free. Picking it up in person was even easier. Staff was very friendly and had it ready the same day for pickup. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, definitely I will recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is as described. Price could be lower though. Dualsense controller is phenomenal.

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 3 out of 5 stars

    PlayStation Support Is Rubbish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller died after 6 weeks and PS Support is absolute trash. The RMA process has been extremely frustrating and confusing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!! PS5 Wins For Me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent owned a Playstation since the PS2. Instead, I’ve been gaming on the Xbox platform. Playstation Plus games and Playstation exclusives are better than Xbox in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and aervice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY PLAYSTATION. AND THE SERVICE PROVIDED BT BEST ATBTHIS LOCATION IS THE BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever experience, my son love it. I recommend to get a gaming monitor with nice sound bar for exceptional fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for a Friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is just amazing. I bought this version as a gift for a friend (I have the GOW Ragnarok physical player version) and he is having some great moments playing. Thanks sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Was a gift for someone special and they were left speechless which was the goal in the first place. I was just happy to gift the special someone an item I know they really wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a little more faste then my PS4 the only bad thing is that the fan is to loud at the binging but after 2 min it get soundless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my sons. Opened them up to new PS exclusive games. The digital only version was good for us as I read that the PS5 isn’t backwards compatible with older PS disc based games.

    I would recommend this to a friend