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Customer Ratings & Reviews

Model:
1000031650
SKU:
12322892
$650.00

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 14,676 reviews
  • Rated 5 out of 5 stars

    Premium Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and expected reliability from Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Get one for every kid in your family….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can not beat it a 500doller pc will be slow and laggy the ps5 is the way too go and I have 4 pcs with all 4090s and the ps5 is extremely good it’s like my pcs but mini!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a must have for kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it but it developed issue that we are trying to resolve, we had received a package to enable us send it back for it to be checked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving the console. I am primarily a pc gamer but enjoy the Ps5 for rpg games or casual gaming. The performance is a huge increase from the 4 and i love th content and i The PS plus library.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect console with great performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has great graphics and performance, the interface is a nice refresh while having increased its utilization from its predecessor. Overall, a great console and I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    ps4plus1

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too much of my time but it is a very good product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SONY DOING SONY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME….so happy with this PS5 love that it still plays my PS4 games and makes them look even better just waiting on the new CALL OF DUTY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big pimpin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s overpriced for not a lot of storage.I do wish there were more color options as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console. Trying to see why WiFi isn’t connecting as well as my son’s PS4 did. I also had to purchase an external hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need adapter for PS4 VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best console so far. easy to transfer content from old ps4 to ps5. the only draw back is can't use my ps4 VR with PS5. need some adaptor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New PS5 unit. Somewhat faster than the PS4. One thing I dont like about it is when you are using your tv remote it will power on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second try is the charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ps5 I’ve had to buy because the first one had a hardware failure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tips outlet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the playstation 5, but for some reason it occasionally trips out the outlet it is plugged into during playing a game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. It's my main gaming and media device. Still not enough PS5 exclusive games. Occasionally very loud when loading up a game or app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony playstation PS5 best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys like the look but the games looks so good and the games from the PS4 can be played on the PS5 is a great idea and the PS4 games play smooth they are happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but poor ventilation unless placed somewhere safe where there is not a lot of dust. But fun overall except the warranty only lasts two years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprized but the performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a high end pc gamer I did not expect much out of the ps5 but I wanted to play God of War Ragnorock. When paired with a 120hz vrr gaming tv this runs really smooth in performance mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took much longer than what they anticipated. Once the game console arrived to the store the associate was very nice abd apologized about the delay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Defective upon arrival

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, but the product was defective upon purchase. For a near $600, I believe the product should be flawless. I will be returning for a new one, but still- come on Sony/ Best Buy. Handle with better care next time

    No, I would not recommend this to a friend